SANTHOSH SHANKAR
Manager - Network Design Engineering And Operations | Architecture
Bangalore,KA
Summary
Strategic Network Infrastructure Manager with 18 years of experience in designing and managing secure, high-performance network environments. Expertise in Routing, Switching, Data Center, and Network Security, complemented by CSPO certification and SAFe Agile leadership. Skilled in translating business needs into technical solutions and managing cross-functional teams for enterprise clients. Currently pursuing an Executive MBA in Strategic Leadership (IIT Delhi, 2026).
Overview
19
19
years of professional experience
5
5
Certificates
Work History
Engineering Manager & Product Owner
London Stock Exchange Group (LSEG)
09.2024 - Current
- Engineering Manager and People Leader in the Network Design & Engineering group, overseeing multiple squads of subject matter experts in multi-vendor, global enterprise environments.
- Design and implement scalable, secure, high-performance network infrastructure supporting LSEG's global Data Center, Low-latency Capital Markets, and Enterprise Office Networks.
- Act as Product Owner for LSEG's Global Network Products and Services — developing roadmaps, prioritizing backlogs, and driving tactical solutions aligned to business requirements.
- Leading Network Design Review and Governance processes, Vulnerability Management, Risk Assessments, and Audits to ensure continuous protection of systems and data.
- Collaborating closely with stakeholders, internal customers, network product management, and design authority to translate functional requirements into robust network solutions.
- Serving as Technical Escalation lead for high-priority operational issues, ensuring minimal downtime and service continuity.
- Coordinating with global teams, vendors, and clients to ensure seamless project delivery and issue resolution in line with technical standards and organizational objectives.
Network Systems Engineer III
Cisco Systems India Pvt Ltd
08.2013 - 08.2024
- Held multiple senior technical roles over 11 years spanning Cisco Internal IT, Advanced Services, and High-Touch Technical Services (HTTS).
- Technical Lead for Cisco's Internal Data Center Security Infrastructure — designed and maintained datacenter infrastructure based on Cisco ACI, Nexus 3K/5K/6K/9K switching platforms, Firepower and ASA firewalls.
- Consulting Engineer in Advanced Services, providing expert network design and build guidance to global enterprise customers.
- Delivered consulting in HTTS Datacenter Nexus Switching and Content Delivery Networking teams, supporting complex, escalated issues for high-value clients.
- Managed Citrix and A10 ADC/Load Balancers, Cisco CSS/CSM/ACE, ACNS Content Delivery, VDS, and WAAS WAN Optimization solutions — driving performance and reliability.
- Produced detailed technical documentation and project plans in alignment with organizational standards and client requirements.
Technical Lead
Cognizant Technology Solutions
08.2011 - 08.2013
- Technical Operations Lead and People Manager for L1/L2 support engineers in the Global Operations Center, managing 24/7 support for global customer network infrastructure.
- Technical Lead for F5 LTM support; consulted on design and implementation of load balancer solutions and security appliances.
- Provided escalation support across multi-vendor load balancers, proxies, and network security technologies.
Network Operations Engineer
AOL India Pvt Ltd
07.2007 - 07.2011
- Monitored and troubleshot AOL's Data Center and Campus Network, ensuring optimal performance of load balancers, WAN, and enterprise network infrastructure.
- Managed incident, change, and problem management within ITIL framework, upholding service levels and mitigating operational risk.
- Technical Skills: Cisco IOS 7600, Juniper JUNOS EX/MX/TX, Citrix NetScaler, WAN technologies.
Education
MBA – Executive Program in Strategic Leadership -
IIT Delhi
12-2026
BSc - Network Technologies
Sikkim Manipal University
06-2014
Diploma - Computer Science
VET BVL Polytechnic
06-2007
Skills
Certifications: CCNP (Cisco), JNCIA (Juniper), AWS Cloud Practitioner, CSPO (Scrum Alliance), ITIL Foundations
Network Design & Build: Routing, Switching, Ultra-Low Latency Networks, Data Center Infrastructure, Network Security, Network Orchestration
Platforms & Vendors: Cisco ACI, VXLAN, Nexus 3K/5K/6K/9K, Juniper EX/MX/TX, F5 Load Balancers, Arista Switching platforms, A10 Networks, Citrix ADC, Cisco ASA & Firepower, Websense, Squid proxy, Cisco Catalyst platforms
Security & Compliance: Vulnerability Management, Risk Assessment, Network Security Controls, Audit & Governance
Network Automation: IaaC using Ansible and Git Basic programming in Python, Shell Scripting
Project & Delivery: Project Planning & Execution, Documentation, Stakeholder Management, Cross-functional Coordination
Agile Leadership: SAFe Framework, Product Ownership, Backlog Prioritization, Roadmap Development, Scrum
Soft Skills: Executive Communication, Collaboration, Analytical Acumen, Problem Solving, Empathetic Leadership
Emerging Tech: GenAI Trends (actively upskilling), AWS Cloud, Digital Infrastructure Modernization
Certification
Certified Scrum Product Owner (CSPO) – Scrum Alliance, 2021
Interests
Mentoring Engineers & Tech Community Engagement, Indoor & Outdoor Sports, General AI Trends & Developments, Market research and Upskilling in new trending technology topics
Timeline
Engineering Manager & Product Owner
London Stock Exchange Group (LSEG)
09.2024 - Current
Network Systems Engineer III
Cisco Systems India Pvt Ltd
08.2013 - 08.2024
Technical Lead
Cognizant Technology Solutions
08.2011 - 08.2013
Network Operations Engineer
AOL India Pvt Ltd
07.2007 - 07.2011
BSc - Network Technologies
Sikkim Manipal University
Diploma - Computer Science
VET BVL Polytechnic
MBA – Executive Program in Strategic Leadership -
IIT Delhi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse