Summary
Overview
Work History
Education
Skills
Timeline
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Santhoshi Rajamane

Santhoshi Rajamane

Bengaluru

Summary

Program Manager | Cross-Functional Project Leader | Fintech, SaaS, E-commerce, Healthtech
~5 years driving large-scale initiatives by aligning strategy, execution, and stakeholder priorities. Skilled in agile delivery, governance, and process optimization across diverse industries.

Overview

5
5
years of professional experience

Work History

Program Manager

Laundryheap
Bangalore
06.2024 - 06.2025
  • Directed cross-functional programs, optimizing customer experience and reducing misrouted complaints by 23%.
  • Oversaw multi-team delivery of homepage revamp, driving 5% increase in retention.
  • Facilitated risk analysis workshops, enabling leadership to prioritize initiatives based on data.
  • Executed adoption programs, training support personnel to ensure 100% integration of new workflows.

Associate Program Manager

IG
Bangalore
10.2023 - 06.2024
  • Developed and executed a two-year strategic roadmap, integrating product, engineering, and business stakeholders through user research and competitive analysis.
  • Established program governance via JIRA, standardizing workflows to enhance delivery visibility.
  • Facilitated collaboration between design and engineering teams, achieving a 20.5% increase in development efficiency.
  • Directed stakeholder communication to maintain consistent reporting and alignment with leadership objectives.

Associate Program Manager

Protium Financial Services
Mumbai
03.2023 - 10.2023
  • Documented and designed end-to-end workflows to optimize program execution across teams.
  • Coordinated product rollouts, achieving a 99% adoption rate through seamless transitions.
  • Facilitated alignment among leadership to translate business priorities into actionable milestones.
  • Introduced structured reporting processes to improve visibility into program progress and risks.

Associate Program Manager

Mojocare
Bangalore
08.2022 - 02.2023
  • Directed multi-project execution, increasing conversion funnel from 7% to 11% through cross-functional collaboration.
  • Built and scaled high-performing teams by hiring and onboarding talent for strategic initiatives.
  • Implemented streamlined delivery processes to align project timelines with business objectives.
  • Facilitated communication between leadership and execution teams, translating vision into actionable deliverables.

Assistant Program Manager

InCred Financial Services
Bangalore
10.2020 - 08.2022
  • Enhanced conversion rates by 20% and decreased churn by 5% through strategic A/B testing.
  • Developed SQL and Tableau dashboards, cutting manual reporting time by eight hours weekly.
  • Implemented standardized documentation to optimize program execution and governance.
  • Facilitated cross-departmental coordination, ensuring seamless delivery of crucial fintech initiatives.

Education

MBA - Marketing

Auroras Business School
Hyderabad
04-2020

Skills

  • Program and project management
  • Stakeholder communication
  • Risk and dependency management
  • Cross-functional leadership
  • Agile methodologies
  • Reporting and analytics
  • Process optimization
  • Root cause analysis
  • Workflow optimization
  • Strategic planning

Timeline

Program Manager

Laundryheap
06.2024 - 06.2025

Associate Program Manager

IG
10.2023 - 06.2024

Associate Program Manager

Protium Financial Services
03.2023 - 10.2023

Associate Program Manager

Mojocare
08.2022 - 02.2023

Assistant Program Manager

InCred Financial Services
10.2020 - 08.2022

MBA - Marketing

Auroras Business School

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Santhoshi Rajamane