Summary
Overview
Work History
Education
Skills
Personal Information
Awards
Training
Workexperience
Timeline
Generic

SANTHOSH KUMAR K.V

Chennai

Summary

Senior Test Engineer with over 7 years of expertise in Software and Quality Testing, specializing in the Telecommunication domain. Proven track record in End-to-End functional testing, having worked extensively with onshore and offshore teams to deliver high-quality solutions. Skilled in various testing methodologies including Agile and Waterfall, with hands-on experience in Functional, Smoke, Re-Testing, and Regression Testing. Adept at utilizing tools such as Jira for defect tracking and HP-ALM for reporting, while also exploring automation through Selenium and UiPath.

· ISTQB - certified functional Tester, working as Senior Test Engineer in Tech Mahindra Pvt. Ltd.

· Used UiPath orchestrator automation robot for creating data in End-to-end Testing.

· Hands on Experience in Functional, Smoke Testing, Re-Testing and Regression Testing and Standalone Testing.

· 5 years and 8 months of End-to-End functional testing experience in Telecommunication domain.

Overview

7
7
years of professional experience

Work History

Information Systems Specialists-canadianexperience

Tech Mahindra Limited
Brampton
07.2023 - 11.2024
  • Collaborated with network users to identify system issues.
  • Increased system security and performance with proactive changes.
  • Worked closely with developers to identify areas of improvement in the application codebase.
  • Monitored bug resolution efforts and tracked quality assurance metrics such as defect densities and open defects.
  • Tracked software bugs and detailed information regarding findings and resolution techniques in documentation.
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Tested web application compatibility and performance to recommend cross-browser compatibility improvements to web development team.
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Participated in Production Validation for web and mobile applications.
  • Managed comprehensive responsibilities for QA offshore delivery.
  • Drafted functional test cases based on specifications.
  • Collaborated with Rogers business users, domain experts, and production team to research and finalize requirement specifications.
  • Worked with production crew to achieve high-quality, innovative products.

Sr. Test Analyst

Tech Mahindra Limited
Chennai
05.2019 - 11.2024
  • Web and mobile applications undergo thorough testing.
  • Operates in wireless communications, cable TV, telephony and internet connectivity.
  • Deployed solutions branded as Outrank by Rogers.
  • Provided testing support for maintenance of client’s frontend, backend, and middleware services.
  • Executed QA testing and developed test scenarios for periodic releases using Jira.
  • Created comprehensive functional test cases.
  • Taking full responsibilities for the QA Offshore delivery in my team
  • Responsible for creating test data’s using CSM and UIPath orchestrator automation robot
  • Defects logged and tracked using ClearQuest server and Jira.
  • Validate web and mobile API’s testing using SoapUI
  • Conducted mobile testing on Android and iOS platforms using Perfecto.
  • Maintained Selenium scripts for automating regression tests.
  • Provided daily updates on test reports to onsite Manager and clients.
  • Developed functional test cases from requirements to ensure comprehensive functional coverage.
  • Collaborated with Business Analyst and Development team to fix bugs on time.
  • Tested all versions of web and mobile applications.
  • It operates primarily in the fields of wireless communications, cable television, telephony and internet connectivity with significant additional telecommunications and mass media assets
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Performed end-to-end data validation exercises on databases including Oracle, SQL Server, MySQL.
  • Ensured that all new features are properly tested before releasing them into production environment.
  • Met project scope and delivery dates by planning optimal testing schedules.
  • Completed unit and regression tests on software and individual modules.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.

Associate-Executive

HCL Technologies Limited
Chennai
07.2017 - 02.2019
  • Client: Xerox Pvt Lmt.
  • Performed manual testing including data validation, system integration testing, end-to-end testing, GUI testing and usability testing.
  • Prepared test plans, test cases, and manual testing activities.
  • Conducted manual testing of applications including functional, regression, integration, and system testing.
  • Created test plans, cases, scenarios and scripts for manual testing.
  • Performed manual testing on new features to validate functionality before release.
  • Conducted manual testing on web-based, mobile, and desktop applications.
  • Developed and maintained test plans, cases and scripts for manual testing.

Education

Bachelor of Engineering - Electrical And Electronics Engineering

Anna University
01.2016

Skills

  • Test Execution/ Defect management tools: JIRA
  • HP ALM
  • ClearQuest
  • ICM
  • CSM/V21
  • Maestro
  • SoapUI
  • UiPath
  • Selenium
  • TestNG
  • Operating system: Windows / Mobile App
  • Mobile Testing Tool: Perfecto/Sauce Lab
  • Agile methodology / waterfall model
  • Web Development / Applications: HTML5

Personal Information

  • Nationality: Indian
  • Marital Status: Married

Awards

  • Received Bravo Award for my Performance.
  • Got Many Client Appreciations for a critical and challenging product delivery with very less dependency on others.

Training

  • ISTQB- Certified Foundation Level
  • Automation, Selenium, Chennai, Accord Info Matrix and HP certificate
  • Automation, Load Runner, Online, Accord Info Matrix and HP certificate
  • Automation, UI Path, Online, Tech Mahindra Limited

Workexperience

  • Rogers telecommunications, 05/01/19, 11/01/24, Testing, Telecommunication, Manual & Automation, Tech Mahindra Limited, Rogers Communications Inc. Canada, Sr. Test Analyst, Tech Mahindra Limited, Chennai, India, Canada, , Channels, Java, Oracle, HP ALM, Jira, Clear Quest, Selenium Web driver, Perfecto, Sauce lab, Windows, Agile methodology, Waterfall, Regression, Rogers Communications Inc. is a Canadian communications and media company. Rogers digital includes Consumer portal and customer care portal as well. All the applications web and mobile versions are being tested. It operates primarily in the fields of wireless communications, cable television, telephony and internet connectivity with significant additional telecommunications and mass media assets. It provides a suite of digital marketing services Canadian small, medium and enterprise size business. These solutions have been deployed under the name Outrank by Rogers and operate as a business unit within the company., Interact with Rogers business users, domain experts, and production team for purposes of researching, analyzing, creating, reviewing and finalizing requirements specifications., Maintenance of Client’s Frontend, Backend and Middleware services by providing testing support to their telecommunication projects., Working as QA Test Engineer (Off-shore) – as a part of Interacting with clients and business team to prepare detailed test cases as per business requirements and develop test scenarios as periodic release using Jira and prominent Bug fixes and user stories through Monthly ERM release using Jira., Test Case Writing Preparation of Functional Test Cases on Functional Specification., Taking full responsibilities for the QA Offshore delivery in my team., Responsible for creating test data’s using CSM and UIPath orchestrator automation robot., Logging defect and tracking is done using ClearQuest server., Validate web and mobile API’s testing using SoapUI., Mobile Testing in both Android and iOS is done using Perfecto., Maintaining Selenium scripts to automate regression test cases., Updating the test reports to onsite Manager and clients on a daily basis, Involve in making a Test Report., Functional Test Case development based on Requirements ensuring complete functional coverage., Coordination with Business Analyst and Development team in release of fixing bugs within deadline.
  • Customer Support Representative, 07/01/17, 02/01/19, HCL Technologies, Chennai, Tamil Nadu, Xerox Pvt Lmt.

Timeline

Information Systems Specialists-canadianexperience

Tech Mahindra Limited
07.2023 - 11.2024

Sr. Test Analyst

Tech Mahindra Limited
05.2019 - 11.2024

Associate-Executive

HCL Technologies Limited
07.2017 - 02.2019

Bachelor of Engineering - Electrical And Electronics Engineering

Anna University
SANTHOSH KUMAR K.V