Santosh Kumar Palo

• Led the end-to-end product lifecycle—from discovery to delivery—for IoT connectivity solutions.
• Partnered with clients to gather requirements, define product vision, and prioritize features.
• Translated business problems into clear user stories and epics, with detailed acceptance criteria.
• Collaborated closely with engineering, QA, UX, and DevOps teams to ensure on-time delivery.
• Conducted stakeholder weekly meetings and feedback sessions to shape and iterate the roadmap.
• Managed priorities effectively to ensure product features met both business needs and technical constraints.
• Maintain product documentation, and deliver knowledge transfer sessions to development teams.
• Support UAT, issue triaging, and post-release monitoring to ensure client satisfaction.

Key Achievements:

• Played a key role in launching enhancements that improved the customer onboarding experience.
• Successfully negotiated client expectations, aligned with platform capabilities, to reduce scope creep.

• Supported Product Managers in developing and refining product roadmaps.
• Worked with stakeholders on requirement gathering, RFP responses, and user story creation.
• Helped coordinate sprint planning, backlog grooming, and daily stand-ups under Agile Scrum.
• Managed documentation, including BRDs, change requirements, and high-level designs.
• Conducted root cause analysis and offered solutions in collaboration with technical teams.
• Participated in client demos and internal UAT to ensure solution readiness.
• Collaborated with engineering teams on feature prioritization and project timelines.

Key Contributions:

• Improved internal product documentation and knowledge-sharing processes.
• Acted as the bridge between client feedback and technical execution.
• Helped streamline internal QA and testing coordination to minimize delivery delays.