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Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

A network engineer and tech manager with over 18 years of experience in the managed service provider (MSP) environment. Skilled in various aspects of IT services and support, such as network installation, maintenance, security, backup, cloud computing and more. Responsible for training and developing technology staff and coordinating technology implementations, both hardware and software. Good common sense, troubleshooting skills and work ethic, combined with the drive to successfully accomplish the challenges faced. Looking forward to becoming a valuable asset to a new team and organization.

 Knowledgeable support specialist bringing over 10 years experience in helpdesk support, network administration and device support. Competent in using technical skills and root cause analysis techniques to resolve failures and maintain user productivity.  To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.  Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Team Leader] position. Ready to help team achieve company goals.  Meticulous Network Engineer offers expertise in hardware and software troubleshooting. Reduces corporate vulnerabilities with stringent security and disaster recovery planning. Proactive problem-solver with excellent file management skills. 

I'm now seeking out new opportunities after an exciting 12 years of contracting at Cisco Systems! I've been challenged by various roles during my tenure, but ending up as a Network Support Engineer hustling in a DevOps and Agile type of environment has given me valuable hands on experience. On a team of dynamic engineers, we work together providing a mirrored Production Network environment within a Cisco lab and campus building locations to accommodate network needs for Cisco product development, and new device/technology evaluation projects.
I'm looking to explore new opportunities in the Boise, Idaho (and surrounding area) to join an exciting close-knit team where I can add value with my soft and technical skillsets I bring to the table.

SANTOSH KUMAR

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BTech - Electrical Engineering

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PROJECT ENGINEER

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BTech - Electrical Engineering

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