Santosh Kumar
North 24 PGNS
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Project Engineer
Lantro Technologies Ind Pvt Ltd
Kolkata
01.2015 - Current
- Structure cabling support at HSBC Kolkata
- Manage network at Datacenter
- Manage the network incident
- VC support, Cisco IP phone, Cisco switches mounting patching & dressing
- Network RACK space management
- Maintain the network core devices at DC
- Maintain the inventory of all client devices
- Network Incident troubleshooting
- Manage Ongoing Internal Project
- Led project planning sessions to define scope and objectives.
- Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
Project In charge
Global Networks
03.2010 - 12.2014
- Structure cabling support at HSBC Kolkata
- Structure cabling support at Tech Mahindra Kolkata
- Structure cabling support at ADP Pune
- Structure cabling support at Mahindra Satyam Chennai
- Ericsson Kolkata (DLF-2)
- Reddy Lab's Hyderabad
- Various project like DSM, REDDYS LAB, Deloitte, WIPRO, STAR BAZAR & TATA TRENT
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
BTech in Electrical Engineering - Electrical Engineering
Swami Vivekananda University
Barrackpore-Barasat Rd,Telnipara, West Bengal 06.2024 - 06.2028
Intermediate of Science - BSEB Patna
A.N.D Collage
Shahpur, Patori, Samastipur 01.2007 - 01/2009
Secondary Examination - BSEB Patna
B.R.B high School
Andaur 01.2005 - 01/2006
Skills
- Network support
- Structure cabling
- Data center cabling specialist
- Project Management
- Team Collaboration and Leadership
- Network troubleshooting
- Inventory management
- Project scope and requirements
- People management
- ELV Systems Installation
- IP camera Installation
- Cable management
- Security Systems Maintenance
Certification
- WR9705 Cabling for IP & LED Lighting Systems (Commscope)
- SP8850 Pre Terminated Data centre Solutions (Commscope)
- ID-310767 Data center Cabling Specialist (Commscope)
- WR9705 Cabling for IP & LED Lighting Systems (Commscope), 01/2023
- SP8850 Pre Terminated Datacenter Solutions (Commscope), 04/2023
- ID-310767 Data center Cabling Specialist (Commscope), 04/2023
- Project Management Professional Certification (IT-Ronix Solution)02/2024
- Diploma in Electrical Studies(Alison)11/2024
- TCS iON Carreer Edge - IT for Non-IT course certification, 01/2025
- Project Management Certification 101 (Simple learn)
- SP3000 Structure Cabling Infrastructure Design -ACT III (Commscope)
- Primevera P6 Fundamentals Certification (Alison)
- Computer Communications and Networks (Saylor Academy)
- SP564 Structure Cabling System (SCS) Fundamentals Certification (Commscope)
- Data Centre Cabling Design Certification (Primium Line)
- Microsoft Advance Excel Certification (IT-Ronix Solution)
- Project Management Assisment (Learn Tube)
- Contract Management for Beginners (TCS-iON)
- Basic Inventory Management (TCS-iON)
Languages
- Hindi
- English
- Bengali
Languages
Hindi
First Language
English
Upper Intermediate
B2
Bengali
Advanced
C1
Timeline
BTech in Electrical Engineering - Electrical Engineering
Swami Vivekananda University
06.2024 - 06.2028
Project Engineer
Lantro Technologies Ind Pvt Ltd
01.2015 - Current
Project In charge
Global Networks
03.2010 - 12.2014
Intermediate of Science - BSEB Patna
A.N.D Collage
01.2007 - 01/2009
Secondary Examination - BSEB Patna
B.R.B high School
01.2005 - 01/2006