Santosh Kumar
Shimla
Summary
Dynamic Restaurant Manager with extensive experience at VRD FOODS, excelling in staff training and inventory management. Proven track record of enhancing service standards and compliance adherence, leading to improved guest satisfaction. Adept at resolving issues promptly while fostering a collaborative team environment.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Restaurant Manager
VRD FOODS
Chandigarh
05.2025 - Current
- Managed daily restaurant operations and ensured compliance with health regulations.
- Trained and supervised staff to maintain high service standards.
- Developed and implemented staff schedules to optimize workflow efficiency.
Restaurant Supervisor
TURKISH RESTAURANT
Muscat
03.2024 - 03.2025
- Supervised daily restaurant operations to ensure high service standards.
- Trained and mentored staff on customer service and food safety practices.
- Managed inventory levels and ordered supplies as needed for efficient service.
Restaurant Captain
ROZNA RESTAURANT
Muscat
01.2022 - 01.2024
- Managed daily restaurant operations to ensure smooth service flow.
- Trained and supervised staff on service standards and procedures.
- Handled guest inquiries and resolved issues promptly and professionally.
Restaurant Captain
SAHARA STAR HOTEL
Mumbai
01.2017 - 02.2019
- Managed daily restaurant operations to ensure smooth service flow.
- Trained and supervised staff on service standards and procedures.
- Coordinated with kitchen staff for timely meal preparation and delivery.
- Handled guest inquiries and resolved issues promptly and professionally.
Head Waiter
EVERSHIN KEYS RESORT & SPA
Mahableshwar
10.2014 - 03.2016
- Supervised dining room staff to ensure exceptional guest service.
- Coordinated with kitchen staff to streamline food delivery processes.
- Trained new waitstaff on menu knowledge and service standards.
Restaurant Waiter
BRIGHTLAND RESORT & SPA
Mahableshwar
03.2013 - 08.2014
- Provided excellent customer service in high-volume dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted guests with menu selections and special dietary needs.
- Maintained cleanliness and organization of dining area and utensils.
Education
One Year Diploma And Six Months Industrial Training - Diploma in Hotel Management
AFCI INSTITUTE
01.2012 - 01.2013
Skills
- Staff training
- Inventory management
- Customer service
- Compliance adherence
Timeline
Restaurant Manager
VRD FOODS
05.2025 - Current
Restaurant Supervisor
TURKISH RESTAURANT
03.2024 - 03.2025
Restaurant Captain
ROZNA RESTAURANT
01.2022 - 01.2024
Restaurant Captain
SAHARA STAR HOTEL
01.2017 - 02.2019
Head Waiter
EVERSHIN KEYS RESORT & SPA
10.2014 - 03.2016
Restaurant Waiter
BRIGHTLAND RESORT & SPA
03.2013 - 08.2014
One Year Diploma And Six Months Industrial Training - Diploma in Hotel Management
AFCI INSTITUTE
01.2012 - 01.2013