Santosh Reddy
Manager IT
Hyderabad
Summary
To acquire a challenging position in an environment where I can best utilize my skills and education.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
18
18
years of professional experience
Work History
Manager (IT)
MAHARANA PRATAP CO-OPERATIVE URBAN BANK LTD.
02.2025 - Current
- Roles & Responsibilities:
- To handle branch queries i.e. balance enquires/ clearing of cheque deposits/ charges levied to customer’s account.
- Accepting and processing of customer instructions and requests at branch i.e.
- Processing stops payment / hot-listing requests immediately upon receipt at branch.
- Maintain inward and outward courier register for all deliverables / documents received at branch / dispatched from branch.
- Migrating customers request to various direct banking channels of our bank.
- Educating customers for using payment option of our bank.
- Ensure the correct product information is disseminated.
- Providing the customer necessary with necessary forms / Brochures on request.
- To ensure maintenance of queue.
- Effective migration of customers from physical mode to Digital Platform.
- Issuance of passbook / Statement of accounts against written customer request and ensuring recovery of charges.
- Install, maintain, and support PC infrastructure including hardware and software.
- Asset management including purchasing IT hardware, software, and equipment.
- Knowledge of network and wireless concepts including TCP/IP, Ethernet, VLAN, DHCP, DNS, WINS, and network routing.
- Experience with operating system upgrades and patching for handheld devices.
- Installing and update the Antivirus.
- Installing and configuring the printers.
- Installing Application software's in Desktops and on Laptops.
- Trained and supervised new employees, resolved any desktop application issues, and performed regular backups.
- Taking care of all the ATM/POS/ECOM/UPI/IMPS Transactions, along with reconciliation and keep track of all disputes.
Asst.Manager (IT)
THE KAKATIYA CO-OPERATIVE URBAN BANK LTD.
04.2017 - 01.2024
- Roles & Responsibilities:
- Install, maintain, and support PC infrastructure including hardware and software.
- Asset management including purchasing IT hardware, software, and equipment.
- Knowledge of network and wireless concepts including TCP/IP, Ethernet, VLAN, DHCP, DNS, WINS, and network routing.
- Experience with operating system upgrades and patching for handheld devices.
- Installing and update the Antivirus.
- Installing and configuring the printers.
- Installing Application software's in Desktops and on Laptops.
- Trained and supervised new employees, resolved any desktop application issues, and performed regular backups.
- Taking care of all the ATM/POS/ECOM/UPI/IMPS Transactions, along with reconciliation and keep track of all disputes.
- Awarded Employee of the year for performing great work and increasing customer satisfaction with provided services from 30% to 97% within one year.
Bench Sales Specialist
Confiminds LLC
01.2015 - 03.2017
- Involved in Full life Cycle of Sales Recruitment
- Involved in End to End in US International Recruitment Process.
- Sourcing, identifying, the Requirements from Top vendors to place Consultants in quick turnaround time in contract, contract-to-hire and permanent positions
- Responsible for full cycle of end-to-end recruitment.
- Establish and maintain a good relationship with the employees, vendors and the clients
- Marketing our bench own consultants to the suitable requirements
- Collect sort and distribute mails
- Support our team during walk-ins at the client end.
- Maintain the Database of the profiles screened and submitted.
- Marketing our bench own consultants to the suitable requirements
- Expenses Reimbursement
- Received appreciation for voluntarily assisting auditing activities
- Submitting, scheduling interview, follow up with Vendors, negotiation of offers
- Excellent record of accomplishment in all positions held.
- Posting their resumes into Dice, Monster, Hot jobs, Net-temps etc.
- Having the resumes of my candidates updated as and when required based on the requirement.
- An articulate, positive representative for a company and its business mission
- Submitting the Profiles to the Concern Lead or Client Manager
- Making Follow ups with different vendors for previously submitted positions.
US IT Recruiter
Somasoft Solutions Inc.
10.2014 - 01.2015
- Work closely with Hiring Managers to develop position profile and to understand overall needs and requirements. (Description, salary, timing, expectations, etc.)
- Create a comprehensive job description based on hiring manager specifications to be used to present to candidates and to post to job boards and internal gateways.
- Work with Sourcing Analyst to develop appropriate sourcing strategies for each role.
- Educate client on the recruiting process and the roles involved in the process.
- With use of Enterprise applicant tracking technology and innovative recruiting tools, review and select candidates to move forward from the slate presented by sourcing efforts, determine and instruct next course of action.
- Develop and manage strong consultative relationships with hiring managers and candidates.
- Solicit and document hiring manager and candidate feedback throughout the interview process.
- Disposition all candidates personally contacted in recruiting cycle (phone screen or higher manager interview).
Freelancer
01.2012 - 01.2014
- 2+ Years of Myself experience (Part time) in System Services, Troubleshooting & Sales according to the customer’s requirements.
System Administrator
Zeal Ventures Pvt, Ltd
01.2009 - 01.2012
- Manage shared folder and devices through permission
- Mail Clients configuration backup &Troubleshooting (MS Outlook, Outlook Express)
- Data Backup of all users
- Local and Network Printer configuration, troubleshooting.
- Internet & LAN configuration, troubleshooting
- Software troubleshooting update and patch installation
- Manage Antivirus (Symantec, Avira)
- Issue H/W, S/W and accessories to users.
- Inventory management.
- Data Cards configuration and troubleshooting.
SEO Consultant, Sticky Web Marketing
Zeal Ventures Pvt, Ltd
01.2008 - 01.2009
- Develop SEO strategies, and implement and monitor campaigns
- Perform site analysis, keyword research and mapping, and assess link building opportunities
- Perform competitor SEO research
- Based on analysis, results and client feedback, continually improve and modify strategies to optimise effectiveness
- Prepare analytics and ranking reports and present to clients and management
- Nurture client relationships and develop relationships with new clients
- Maintain maximum effectiveness while adhering to strict deadlines and budgets
- Keep up-to-date with constantly changing technological and search engine trends, algorithms and ranking factors.
Education
B. Sc - Computer Science
A.V college of Arts, Science & Commerce
Hyderabad, Andhra Pradesh01-2012
12th - Intermediate
Gauthmi Junior College
Hyderabad, Andhra Pradesh01-2005
10th - CBSE
K V Army Area
New Delhi01-2003
Skills
Languages Known: C, C
Operating Systems: Ms-Dos, Windows-98, Windows-2000/XP, Windows 7/8/10/11
Windows server 2003/2008
Packages: Ms-Office 2003/2007/2019
Timeline
Manager (IT)
MAHARANA PRATAP CO-OPERATIVE URBAN BANK LTD.
02.2025 - Current
Asst.Manager (IT)
THE KAKATIYA CO-OPERATIVE URBAN BANK LTD.
04.2017 - 01.2024
Bench Sales Specialist
Confiminds LLC
01.2015 - 03.2017
US IT Recruiter
Somasoft Solutions Inc.
10.2014 - 01.2015
Freelancer
01.2012 - 01.2014
System Administrator
Zeal Ventures Pvt, Ltd
01.2009 - 01.2012
SEO Consultant, Sticky Web Marketing
Zeal Ventures Pvt, Ltd
01.2008 - 01.2009
12th - Intermediate
Gauthmi Junior College
B. Sc - Computer Science
A.V college of Arts, Science & Commerce
10th - CBSE
K V Army Area
DECLARATION
I hereby certify that all the information provided above is true to the best of my knowledge. Yours Sincerely (Santosh Reddy G)
KNOWN TECHNICAL SKILLS
- Have Completed Computer Hardware and Network Course from “Jet-king Institute of Hardware and Networking”.
- Have Done VMware Course From “One Cloud Solution”.
STRENGTH
- Confidence to work in the right way
- Creative, Adoptable and Hardworking
- Believe in team work and mutual co-operation
- Easy to adjust in any situation