SANTOSH SONAWANE
MUMBAI
Summary
Driven to excel as a Payments & Accounts Executive in an esteemed organization, I am dedicated to expanding my expertise across multifaceted banking functions. I possess a strong desire to acquire new banking processes, further enriching my knowledge and proficiency across diverse areas within the industry.
Overview
19
19
years of professional experience
Work History
Team Leader (C9) - EMEA Payments and Receivables
CITICORP SERVICES INDIA PRIVATE LIMITED
Mumbai
08.2021 - Current
- Company Overview: Focused on Payments and Cash Ops for Middle Eastern & SSA (Under EMEA region)
- Conducted comprehensive processing of local and foreign currency payments, foreign exchange, and fund transfers for Citibank Bahrain and Qatar Cash Operation.
- Monitored and performed OFAC/Sanction screening for scanned transactions, investigating and resolving issues such as BCNR, duplicate payments, and incorrect routing.
- Prepared and delivered daily, weekly, and monthly reports, ensuring adherence to business-as-usual (BAU) requirements.
- Proactive reconciliation of nostro and suspense accounts daily, resolving client queries, and actively contributed to monthly conference calls for Citibank Gabon.
- Participating in UAT testing and validate the system's functionality against business requirements.
- Implemented effective MIS reporting, improved nostro reconciliation, and spearheaded maker error analysis, resulting in reduced exceptions and rework.
- Successfully led and managed 2 high-performing teams of cash operations, ensuring efficient and accurate processing of financial transactions; supervised and mentored team members to enhance productivity, accuracy and job satisfaction.
- Spearheaded the successful migration of 3 teams, ensuring seamless continuity and minimal disruption to operations, co-ordinated cross functional teams to ensure smooth knowledge transfer, process adaption and system integration.
- Delivered exceptional client servicing by responding promptly to client inquiries, providing timely and accurate solutions, escalating complex issues to relevant teams when necessary, resulting in high client satisfaction ratings.
- Driven transformative change through process improvement, automation, and transformation initiatives, yielding significant enhancements in efficiency, productivity, and customer experience.
- Focused on Payments and Cash Ops for Middle Eastern & SSA (Under EMEA region)
Team Leader - Commercial Banking Cash Ops
TATA CONSULTANCY SERVICES LIMITED
Mumbai
04.2011 - 08.2021
- Company Overview: Focused on Payments and Cash Ops for Sub-Saharan Africa (Under EMEA region)
- Managed cross-border fund transfers and local currency fund transfer operations for Citibank Gabon/Uganda/Cameroun Cash Operation.
- Verified customer instructions, conducted sanction screenings, and managed rates from Treasury for cross-currency transactions.
- Executed bank-to-bank internal fund transfers, processed RTGS payments, and managed electronic payment instructions via various servers.
- Led the processing of electronic wire transfer instructions for global currencies via SWIFT and SORT CODE, ensuring adherence to OFAC and SDN rules.
- Focused on Payments and Cash Ops for Sub-Saharan Africa (Under EMEA region)
Sr. Payments Executive - International Projects
KUONI TRAVEL INDIA GROUP PRIVATE LIMITED
Mumbai
04.2006 - 08.2011
- Company Overview: Focused on Payments for Scandinavian countries (Under Europe region)
- Orchestrated the streamlined processing of supplier payments based on provided invoices, ensuring accuracy and adherence to financial protocols.
- Conducted meticulous reconciliation of accounts for diverse global clients, ensuring precision and integrity in financial records.
- Produced comprehensive payment reports and managed invoicing for reconciling balance or shortpaid amounts, contributing to financial accuracy.
- Contributed to check runs and executed weekly payments, maintaining the timeliness and efficiency of financial transactions.
- Facilitated seamless coordination with suppliers, agents, and clients to resolve payment-related discrepancies, fostering effective communication and resolution.
- Focused on Payments for Scandinavian countries (Under Europe region)
Education
Bachelor of Commerce - First Class
Mumbai University
06.2005
H.S.C. - First Class
Maharashtra State Board
06.2002
S.S.C - First Class
Maharashtra State Board
06.2000
Skills
- Analytical Excellence
- Pressure Handling
- Interpersonal Acumen
- Results-Driven
Languages
- English
- Hindi
- Marathi
Personal Information
- Date of Birth: 10/05/84
- Nationality: Indian
- Marital Status: Married
Systems Proficiency
- Operating Environment - Citrix (Virtual Machine Environment) - multiple versions
- MS-Office - Excel, Outlook, MS Word & PowerPoint
- Banking Systems - Flexcube, Orbiflow. E-dealer, CITI screening Alert workspace& AS 400 platform II
Timeline
Team Leader (C9) - EMEA Payments and Receivables
CITICORP SERVICES INDIA PRIVATE LIMITED
08.2021 - Current
Team Leader - Commercial Banking Cash Ops
TATA CONSULTANCY SERVICES LIMITED
04.2011 - 08.2021
Sr. Payments Executive - International Projects
KUONI TRAVEL INDIA GROUP PRIVATE LIMITED
04.2006 - 08.2011
Bachelor of Commerce - First Class
Mumbai University
H.S.C. - First Class
Maharashtra State Board
S.S.C - First Class
Maharashtra State Board
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