Santosh Srivastava
Greater Noida West
Summary
Business Development Manager focused on new business identification, stakeholder liaison, and regulatory alignment in electricity distribution and EV infrastructure. Advances growth through strategic alliances, market expansion, and systematic investment planning while keeping execution tied to compliance and service delivery. Supports commercial decisions with reporting, segmentation analysis, and business-process design.
Overview
1
1
Language
5
5
Certifications
20
20
years of professional experience
Work History
General Manager
BYPL
04.2020 - Current
- Identified potential new business opportunities, developed strategic alliances, and liaised with key stakeholders to expand EV charging and allied businesses.
- facilitate business development, retention, entry into new ventures and plan organized investments
- Tracked financial performance, formulated budgets, and regulated expenses to achieve financial stability and support sustainable organizational growth.
- Designed and applied strategies aimed at boosting sales and profitability.
- Experience in formulating KPIs for dashboard implementation utilizing Tableau.
- Serving as team leader in analytics operations conducting trend analyses power theft lead generation
- Employee development initiatives and competency building
E Mobility- Segment Head
BYPL
02.2022 - Current
- Managing 600+ charging points across Delhi in collaboration with multiple CPOs. along with 100+ BSS (Battery Swapping Station) Revenue growth from EV charging business : Revenue generation through EV business is Rs 2.0 Cr in the last FY and expected growth@ 50% from last year and will achieve approx Rs. 3.0 Cr.
- Executing strategies to expand EV charging business ensure profitability by innovating new business models.
- Oversee and guide the preparation of OPEX and CAPEX planning for the EV business segment and timely execution of EV- Infra projects.
- Ensure minimal delay in completion of EV project & adherence to timeline for delivery to minimize any penalty.
- Development of EV charger with mobile APP.
- Provide analytical and performance reports of EV businesses and related projects to management
Business-Team Leader
BYPL
04.2021 - 02.2022
- Annual Operating plan and budgeting for BYPL business divisions
- Automation of business processes to generate MIS and minimize human intervention.
- Performance monitoring: Multiple Trend Analysis (Defaulter, Collection, AT&C Loss Trend, T&D Loss Trend, and different Business-related trends).
- Process audits and compliances
- Monthly and quarterly Divisional reviews
- Co-ordination with different Govt agencies to support business requirements.
- Briefing management on performance of divisions.
- Design and Implementation of a new business processes as per evolving regulatory and policy requirements.
- Business Planning and Strategy
Analytics-Team Leader
BYPL
01.2019 - 03.2021
- Deployment of business intelligence tools (Tableau), ETL solution (KNIME), and robotic process automation (UI Path).
- Executed thorough meter data analysis, uncovering critical usage patterns. Initiated lead generation programs targeting power theft incidents.
- Thorough trend analysis (demand forecast, AT&C loss trend, T&D loss trend, and multiple business-related trends).
- Creating multiple business-centric dashboard frameworks and defining logics
- Evaluation of internal surveys for process enhancements.
- Executed data mining and analysis through Power BI, improving decision-making processes. Collaborated with upper management on ad-hoc reports to meet strategic needs.
Process Owner-Business
BYPL
04.2014 - 12.2019
- Overseeing day-to-day functions of all divisions in Southeast Circle encompassing 700,000 consumers
- Compile and present daily activity MIS to circle head and share performance results
- Data extraction from SAP-BIW and report creation
- Assist division team in addressing and resolving divisional challenges.
- Aggregation and deployment of audit report.
- Supported daily business functions through effective office management practices. Coordinated schedules and organized meetings to optimize team efficiency.
- Ensuring all resources were readily available. Implemented streamlined processes for internal communications among teams.
Divisional Incharge – Power Supply
BYPL
08.2006 - 03.2014
- Process owner of new connection load enhancement category adjustment and dae (misuse of supply category) cases.
- Pole tagging initiative for distribution transformers.
- Revenue cycle administration at division level (metering and billing operations)
- Quality inspections and audits for field operations including metering.
- Regulatory and legal obligations.
- New Connection, In Houses Meter Reading & Bill Distribution
Education
MBA -
07-2009
GPA: Grade-A
MCA -
03-2003
- TECHNICAL
- GPA: 69%
B.Sc -
03-1999
- ACADEMIC
- GPA: 63%
Skills
Business Development
Process Design
Operations management
Analytics
Collaborations and Liasoning
Problem solving
Operations oversight
Leadership and team building
Planning and Change Management
Certification
Training in PM Surya Ghar Mufti Bijli Yojna from NPTI in May 2025
Timeline
E Mobility- Segment Head - BYPL
02.2022 - Current
Business-Team Leader - BYPL
04.2021 - 02.2022
General Manager - BYPL
04.2020 - Current
Analytics-Team Leader - BYPL
01.2019 - 03.2021
Process Owner-Business - BYPL
04.2014 - 12.2019
Divisional Incharge – Power Supply - BYPL
08.2006 - 03.2014
Symbiosis College - MBA,
UPTECH Lucknow - MCA,
Andhra University - B.Sc,