Dynamic Technical Manager with a proven track record at Persistent Systems Limited, excelling in cloud administration and automation using Terraform and Kubernetes. Expert in infrastructure as code and monitoring tools, I thrive in fast-paced environments, driving efficiency and enhancing system reliability while fostering collaborative team dynamics.
Overview
19
19
years of professional experience
Work History
Technical Manager - Information Technology
Persistent Systems Limited
Pune
05.2021 - Current
Cloud administration across GCP, AWS, and Azure environments.
Automated infrastructure provisioning using Terraform, shell scripts for various services in AWS, like VPC, private and public subnets, route tables, security groups, AWS-managed prefix lists, internet and NAT gateways, EC2 instances, EKS, ECS, and RDS services.
Developed Terraform/OpenTofu scripts for automatic infrastructure setup in AWS, vCenter, GCP, Azure, and Apache CloudStacks.
Managed eight production Kubernetes clusters and supported user operations.
Installed Kubernetes (AKS) across development, QA, staging, and production environments on Azure using Terraform and bash scripts.
Deployed monitoring tools including Nagios, Prometheus, and Grafana for system oversight.
Configured backup and disaster recovery solutions using Sureedge DR.
Streamlined user management by adding and removing roles and permissions for GCP, VPN, GitHub, and project groups.
IT Manager
Sureline Systems India Pvt Ltd
Pune
11.2019 - 05.2021
Company Overview: SureEdge is the DR product of Sureline.
Maintaining Network contains Firewall, Multiple ISP link, Cisco Layer-3 switches, routers and 60 plus desktops and servers in Pune office and around USA lab(50+) which contains approximate 50+ servers/appliances.
Responsible to support day-to-day activities in Pune, USA networks, Prepares SureEdge DR-Appliances for customers. Keeping track on asset inventory, vendor communication for hardware/software requirements.
SureEdge is the DR product of Sureline.
Selected Contributions: Transformed workgroup environment into domain environment using open sources Linux based LDAP.
Active directory domain controller Windows Server 2012 R2 – For QA Testing LAB.
Configured SFTP, FTPS server on Ubuntu with site quota limit and Web access.
UTM – Cyberoam firewall installation to manage multiple internet links, filters to secure internet access.
Configured User/Group level Internet access policies as given below: Web content, Anti-spam, IPS, VPN, access time and download/upload policies etc.
Site2Site IPSec VPN connectivity between Pune and USA offices using Cyberoam and Cisco ASA5505.
Configured SSL VPN server to provide secure access to users who wish to work from home.
Configured PXE server on Ubuntu to automate deployment of SureEdge Appliance over network, which takes care of installations of everything right from operating system, updates, patches, pre-requisite softwares required for SureEdge Appliance. Also it does partitioning and creates software raid on the basis of number of hard disks connected on the servers.
Configured Windows based PXE server using small software called Serva pxe to deploy windows, Linux desktops and servers over internet.
I have a good hands on experience on following Hypervisors: Windows Hyper-V, VMware ESx servers like – 4.1 to 7.x, Xen/KVM hypervisors on Linux.
Have working knowledge on cloud server like Windows Azure, Amazon and Sureline Private clouds.
System and Network Administrator
Ixsight (former Datafix) Technologies (P) Ltd & Spectrum Business Support Ltd
Pune
01.2009 - 09.2013
Maintaining enterprise class server room with variety of Dell, IBM and HP servers, switches, firewalls which major includes around 30 servers, 1 NAS box of 4 TB, 2 Firewall’s, 10 switches, wireless routers and around 180 desktops (Pune-100, Mumbai-50) with team of 1 in Pune and 1 in Mumbai office.
Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries.
Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets.
Selected Contributions: Developed Network infrastructure from scratch – Transformed workgroup environment to Active directory domain environment.
Enterprise class server and network Implementations: Active directory domain controller Windows 2008 R2 – Primary and Backup server, RODC Server – Windows 2008 R2, Active Directory for branch office – Mumbai.
UTM – Cyberoam firewall installation, configuration at both office.
Setup User/Group level Internet access policies as given below: Web content, Anti-spam, IPS, VPN, access time and download/upload policies etc.
Site 2 Site IPSec VPN connectivity between offices.
SSL VPN logins for roaming users.
WSus – Microsoft update server for central updates and patches.
N-Computing Terminal Server for 16 thin clients to reduce company cost on software licenses, hardware cost and power consumptions etc.
Network Administrator
S.P Software Technologies (P) Limited
Pune
03.2008 - 01.2009
Established IT policies to define acceptable usage of IT assets.
Managed administrative tasks, including modifications to desktop, email etc
Installed and configured servers with RAID arrays; facilitated backup and restoration using NAS/ACRONIS utility.
Monitored printer status using HP Jet Admin; upgraded firmware and installed peripherals.
Provided desktop support and configured software and hardware solutions.
Executed full installations of UTM Firewalls including Cyberoam and IPCop opensource firewalls.
Installed and configured servers across Windows, Linux, and Mac platforms.
Senior Support Engineer
Fourtech Computers
Pune
03.2006 - 03.2008
Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries.
Engaged and tracked Priority 1 issues with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets.
Selected Contributions: Installations & configurations of different types of Software and Hardware’s in Windows and Linux Platforms.
Handling and maintenance of Windows, Linux servers and clients.
Installations and configurations of Backup Devices like NASA and Netgear Storage Devices.
Installation and Configuration of Internet Security based software’s like Trend Micro, Quick Heal, F-secure, MacAfee antivirus products including Cyberoam.
Setting up LAN’s both in wired and wireless infrastructure.
Designing the cable Layout, Distribution and Placements of nodes and hubs.
Facility Management for various clients, which includes: Server Management and Network Management, Desktop Management and Asset Management.
Monitoring & installation of various operating systems.
Provide resource sharing for file storage & printing.
Supporting all existing computer hardware & various devices.
Education
Kubernetes Certified Administrator(CKA) -
01.2024
Redhat Certified Engineer (RHCE) -
CMS Computers
01.2005
Masters in Computer Management -
Pune University
Maharashtra, India
01.2003
Higher Diploma in Software Engineering(HDSE) -
Aptech
01.2000
Skills
Kubernetes and cloud administration
Microsoft and Red Hat certifications
Windows and Linux administration
VMware and virtualization technologies
Cloud platforms: AWS, Azure, Google
Infrastructure as code: Terraform, Vagrant
Container orchestration: Kubernetes, Docker
Monitoring tools: Nagios, Prometheus, Grafana
Backup solutions: Veem, Sureedge DR
Networking hardware: Cisco, Netgear, Dlink
Security appliances: Cyberoam, Sophos, Fortigate
Remote management tools: SSH, VNC, IPMI, iDRAC and ILO
Languages
English
Hindi
Marathi
Personal Information
Passport Number: Z3945705
Date of Birth: 06/01/78
Nationality: Indian
Timeline
Technical Manager - Information Technology
Persistent Systems Limited
05.2021 - Current
IT Manager
Sureline Systems India Pvt Ltd
11.2019 - 05.2021
System and Network Administrator
Ixsight (former Datafix) Technologies (P) Ltd & Spectrum Business Support Ltd