Summary
Skills
Work History
Education
Accomplishments
Overview

Santosh Kumar Jakkuva

Hyderabad

Summary

IT professional with a strong background in cloud computing and virtualization technologies. Proficient in AWS, VMWare, Hyper-V, Windows Server administration, and O365. Possesses extensive knowledge of AI tools and their applications. Proven ability to design, implement, and manage complex IT infrastructures. Excels in problem-solving and delivering efficient solutions to meet business objectives. Strong communication and team collaboration skills, making complex technical concepts accessible to non-technical stakeholders. Adept at staying up-to-date with the latest industry trends and continuously improving skills to drive innovation and achieve organizational success.

Skills

  • Infrastructure Planning
  • Troubleshooting
  • Amazon AWS
  • EC2,RDS,S3,VPC,Cloudwatch, loadbalancer
  • Hypervisor, VMWare
  • ESXI 5
  • O365
  • Windows server 2012 , 2012 R2, 2016, 2019
  • Carbon black and Symantec Administration
  • Monitoring tools
  • Active backup for business
  • Active directory
  • NAS backup

Work History

Sr. System Administrator

Spectraforce Technologies PVT LTD
Hyderabad
07.2019 - Current
  • cloud professional with hands-on experience in various AWS services. Proven expertise in designing, implementing, and managing cloud-based solutions using AWS EC2, RDS, S3, VPC, CloudWatch, and Load Balancer.
  • Demonstrated ability to architect scalable and secure infrastructures, optimize performance, and monitor critical applications.
  • Migration of Windows Servers from On Prem to AWS, Creation of Instances, Snapshots Weekly Maintenance, Restoration.
  • Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
  • Implemented and managed AWS EC2 instances, creating custom AMIs for faster provisioning and scalability.
  • Designed and configured secure AWS VPCs, including subnets, route tables, and security groups to ensure isolation and network access control.
  • Utilized AWS RDS to deploy and administer relational databases, implementing high availability with Multi-AZ deployments.
  • Leveraged AWS S3 for storing and managing large-scale datasets, enabling seamless access and data retrieval.
  • Set up and fine-tuned AWS CloudWatch to monitor application performance, creating custom metrics and alarms for proactive issue resolution.
  • Designed and configured Application Load Balancers to distribute traffic across multiple EC2 instances, ensuring high availability and fault tolerance.
  • Collaborated with cross-functional teams to optimize AWS infrastructure, resulting in significant cost savings through reserved instances and spot instances.
  • Implement policies, procedures and best practices to safeguard and protect data, reports and access.
  • Implemented inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
  • Windows Server Patching 2012,2012r2,2016,2019
  • Server Build Deployment Using Templates and ISO Image. Configuration of windows, Centos, Linux Machines Vulnerability Assessment of servers
  • Active Directory Maintenance for 3 entities Server Outage reports and escalation matrix.
  • Synology Active backup and NAS drive maintenance.
  • Diligently upheld the highest standards of data privacy and security by ensuring strict adherence to GDPR policies, NIST guidelines, and ISMS policies under the guidance of the CISO
  • Expertise in Server & desktop hardware operating systems, networks, VMWare 5and Hyper V, IT security and Data protection, Cloud and mobile technology,

Systems Engineer

Nexus Tech Links
VIsakhapatnam
11.2017 - 07.2019
  • Installed and configured operating systems, application software and system management tools.
  • Manage data backup and retrieval processes
  • Deploy virtual machines from template and allocate resources
  • Upgrading VMware tools for virtual machine.
  • Built and maintained an infrastructure consisting of Windows, Linux and virtual Products
  • Performing Snapshots and cloning, Enabling Backup Policy for VM machines.
  • Worked in restoring files & folders (from previous version) in windows servers.
  • Engaged with upper management regularly with reports on project status, activities and achievements.
  • Designed, implemented and deployed infrastructure systems across company networks.

E-Support Officer

Knoah Solutions PVT LTD
Hyderabad
03.2016 - 06.2016
  • Resolved complex and escalated support issues.
  • Consulted with customers to gather and define requirements.
  • Analyzed data to identify opportunities for improving support levels.
  • Implemented company-wide policy changes and initiatives to improve support capabilities.
  • Strategized long-term business needs and applied customer feedback for process improvements.
  • Provided ongoing training to maintain productivity and effectiveness of staff.
  • Activities include operation and maintenance of operating systems across multiple platforms, middleware applications, various database technologies, high availability solutions

Project Associate

OSI Consulting PVT LTD
Hyderabad
03.2015 - 08.2015
  • Event Viewer and other Windows Administrative Tools.
  • Performance Monitor and other performance management tools.
  • Windows Patch Updates
  • Providing comprehensive Operating System support for Windows server.
  • Installing and configuring windows OS (2008 and 2012)
  • Monitoring of Nagios
  • Troubleshooting windows performance issues like server hang, server crash, service crash.
  • Troubleshooting high CPU, high memory issues.
  • Outlined work plans, assessed resources and determined timelines for projects.

Desktop Support Engineer

Kamachi Sponge and Power
Hyderabad
07.2013 - 03.2014
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Assisted end users with diagnostics to resolve issues.
  • Provided base level IT support to non-technical personnel within the business.
  • Assisted in engineering projects for application and distribution lighting and power systems.
  • Identified and corrected performance issues.
  • Consulted with engineering staff to evaluate interface between hardware and software.
  • Monitored the manufacture of electrical devices and operations to ensure compliance with safety protocols.

Education

B.Tech - EEE

Lendi Institute of Engineering And Technology
2013

Accomplishments

  • Consistently maintained high user satisfaction ratings.
  • Planning and executing the migration of entire Email infrastructure from Zimbra to Microsoft O365.
  • Received applause award for key member in the team.
  • Received appreciation in reducing AWS costing.

Overview

12
12
years of professional experience

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