Santosh Kumar Namala
Senior Manager - Software Engineering
Hyderabad
Summary
Results-oriented and highly skilled Software Engineering Sr Manager with over 18 years of experience leading and inspiring cross-functional teams to deliver innovative and high-quality software solutions. Proven track record in all phases of the software/product development lifecycle, from concept to delivery. Adept at fostering a collaborative and productive team environment while ensuring alignment with business objectives. Possess strong technical expertise in web/cloud technologies (Python/PHP/Java/Salesforce), Application integrations, Process automations combined with excellent communication and leadership skills. Committed to driving efficiency, optimizing processes, and achieving organizational goals through strategic planning and execution. Proactive problem solver with a keen ability to balance technical requirements with business priorities. Seeking to leverage my experience and skills to propel teams towards continued success in delivering cutting-edge software products.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Software Engineer
Foursoft India Limited
05.2006 - 02.2010
- Worked as Key resource for Canadian customs application and responsible for end-to-end delivery.
- Managed team of 4 members & worked as product owner for Canadian customs application.
- Regular interaction with business stakeholders to understand regulatory changes and building product release planning.
- Communications to all customers on monthly/weekly releases and executing deployments across production platforms.
- Regular connects with onshore stakeholders & key customers in understanding challenges & implementing solutions.
- Identifying & implementing process improvements to improve product usability & customer satisfaction.
- Championed best practices in coding standards within the team, fostering a culture of consistency and excellence across all projects
- Developed reusable components that significantly reduced development effort on multiple projects
- Refactored legacy codebases for improved maintainability, paving the way for easier future updates
- Provided technical guidance to junior developers, fostering a positive team environment and promoting professional growth
Sr. Engineering Manager
United Health Group
02.2010 - 11.2021
- Expertise in driving vision and roadmap across various assignments; equally adept in architecting business solutions using ground up development
- Enabling & providing leadership to all employees in IT and IO Departments to attain the strategic goals established in business plans
- Implementing established policies, system monitors and controls to ensure the successful management and reporting of all corporate initiatives in the program
- Supervising program and project staff to monitor the impacts and interdependencies between programs and working to ensure initiatives meet the goals and objectives of the executive leadership team
- Managing the multiple portfolio as per the core business objectives; developing internal project management tool and drafted SOW by identifying Scope, Schedule, Budget and Resource plan
- Liaising with internal/external clients to determine specific requirements and expectations; managing client expectations as an indicator of quality
- Following the project life cycle methodology defined under the process framework; ensured that customer deadlines were met within project budgets.
- Attracted top talent for the engineering department by developing a robust recruitment strategy and building a reputation as an employer of choice within the industry.
- Spearheaded research initiatives to identify emerging technologies for cost optimization of 13 Million USD.
- Improved team efficiency by streamlining engineering processes and implementing new project management tools.
- Managed budgets and resource allocation for engineering projects, ensuring optimal utilization of company assets.
- Implemented process improvements that resulted in reduced production costs and increased profit margins.
- Oversaw 45 -strong team of engineering personnel.
- Worked with business stakeholders, Infra teams, Architects, Product Owners, Scrum Masters, Developers/testers to accomplish technical aspects of projects.
Head of Department - Software Engineering
Unirac Solar India
12.2021 - Current
- Transitioned applications from Vendor to in-house development team and built customized solutions to improve the application availability/scalability.
- Defining software delivery strategy in collaboration with multiple departments
- Building automated solutions to improve the cost positioning in-terms of productivity gain by 40% & quality by 30%.
- Involving in high level design and reviews for all major application development programs like Integration of Payment Gateway, Implementing Pre-pay model, Design automation, Cross-application interfaces.
- Managing the portfolio as per the business strategies, developing internal project management tool and drafted SOW by identifying Scope, Schedule, Budget and Resource plan
- Providing technical guidance to team in handling critical roadblocks through deep-dive analysis.
- Developed effective resource allocation strategies, maximizing productivity while minimizing overhead costs
- Improved software development processes by implementing agile methodologies and cross-functional team collaboration.
- Led the design and development of innovative software solutions by building new automation solutions & integrations, resulting in increased customer satisfaction and business growth.
- Established strong working relationships with key stakeholders, fostering a collaborative environment for successful project outcomes
- Managed multiple high-priority projects simultaneously ensuring timely delivery within budget constraints.
- Reviewed and revised technical design direction for 3 projects, prioritizing senior leadership's business goals to improve operational productivity by 30%.
- Managed software development reporting for corporate reporting and business intelligence efforts
- Inspected final products for application uptime, overall performance and ease of use
- Collaborated with senior leadership to define requirements and build projects that achieved or exceeded the org-level priorities.
Education
B. Tech. in Electronics & Communications Engineering -
JNT University
Hyderabad 09.2001 - 04.2005
Skills
Strong business acumen with skills in technology planning and direction, strategy development, leadership and implementation, business and operational transformation execution, business solution delivery, and business developmentHands-on experience in Agile/Scrum methodology, dealing with Web Applications/Portals, Mobile Apps & Big data SolutioningComprehensive understanding on the PBM process with RxCLAIM both in Development and support activitiesAn effective communicator with analytical, planning, problem-solving and time management skills
DevOps Principles
Scrum Framework
API Development
Web Application Development
Stakeholder Management
Technical Design Review
Personal Information
Date of Birth: 07/06/83
Timeline
Head of Department - Software Engineering
Unirac Solar India
12.2021 - Current
Sr. Engineering Manager
United Health Group
02.2010 - 11.2021
Software Engineer
Foursoft India Limited
05.2006 - 02.2010
B. Tech. in Electronics & Communications Engineering -
JNT University
09.2001 - 04.2005