Santram Bhaskar
New Delhi
Summary
Results driven and goal focused professional commanding more than 37 years of progressive leadership success within banking industry. 37 years of Experience in Indian Govt. Bank i.e BANK OF BARODA.
Resourceful and self motivated manager offering track record of achievement driving sales,streamlining operations,improving processes,securing and retaining accounts and ensuring excellent customer service.
Overview
38
38
years of professional experience
Work History
Stress Asset Management
Bank Of Baroda
03.2022 - 12.2023
- Worked in stress asset management for recovery in the NCLT admitted corporate accounts.
- Recovered about 200 cr in corporate accounts such as allied strips ltd. , lanco infratech ltd. , jaypee associates ltd.,lanco mandakani hydropower project ltd.
- Experienced in handling the CBI matters of the corporate company accounts .
- Achieved recovery targets in accounts which was alloted
- Collaborated closely with accounting teams to ensure accurate tracking of fixed assets throughout their lifecycle from acquisition to disposal.
- Achieved consistent growth in assets under management by providing exceptional client service and investment guidance.
Defence Banking
Bank Of Baroda
08.2021 - 03.2022
- Collaborated with team members to complete tasks and maintain smooth running of bank services for Defence personals.
- Worked in defence banking for providing banking services to the Defence personals such as Army , Navy ,Air force and paramilitary forces also.
Joint Manager
Bank Of Baroda
12.2019 - 08.2021
- lead a result oriented team and responsible for managing the branch profitability , ensuring high quality service and customer acquisition.
- With the help of team members, responsible for the administration and GL growth and efficient daily operations and helped in achieving the targets.
- Enhanced team performance by implementing innovative management techniques and strategies.
- Streamlined processes for increased efficiency and productivity within the joint management team.
- Developed strong relationships with key stakeholders, resulting in successful collaborations and partnerships.
- Led cross-functional teams to achieve project goals on time and within budget constraints.
- Identified areas for improvement, implementing targeted solutions that led to significant cost savings.
Senior Branch Manager
Bank Of Baroda
05.2017 - 12.2019
- Increased the branch buisness from 32 cr to 280 cr and achieved the targets of low cost deposits of branch.
- Brought the account of APMC and deposits of 270 cr of APMC for this branch.
- Increased branch profitability by implementing cost-saving measures and optimizing resource allocation.
- Enhanced customer satisfaction rates by streamlining processes and improving staff training programs.
- Developed and executed strategic growth plans for expanding the branch''s market share and client base.
- Managed daily operations while maintaining a high level of efficiency, productivity, and customer service.
- Built strong relationships with key clients, resulting in increased loyalty and repeat business.
- Led a diverse team to achieve sales targets through proactive coaching, mentoring, and performance management.
Senior Branch Manager
Vijaya Bank
05.2014 - 05.2017
- Posted to this branch for completion of rural/ semi urban banking services for increasing the agricultural advances and housing loan portfolio of the bank.
- Increased the volume of the priority sector of the branch and increased the housing loan portfolio from 1.7cr to 4.75cr.
- Implemented the Govt. schemes in the rural area and made right decisions which helped poor people to come over poverty line and increased their resources of income.
- Decreased the NPA level of agricultural advance.
- Increased branch profitability by implementing cost-saving measures and optimizing resource allocation.
- Enhanced customer satisfaction rates by streamlining processes and improving staff training programs.
- Developed and executed strategic growth plans for expanding the branch''s market share and client base.
Branch Manager
Vijaya Bank
05.2012 - 05.2014
- Selected as a responsible branch head who did the opening and took the license for the branch and run the branch smoothly for the growth of bank.
- Started the bank buisness of the branch from 0 to 5 cr within 2 years.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Branch Manager
Vijaya Bank
05.2011 - 05.2012
- Selected and posted as a branch head of this branch service centre which was opened for the verification of the KYC documents of the accounts opened by different branches of Delhi region.
- Successfully verified KYC documents of the accounts during the period.
Inspection Officer
Vijaya Bank
05.2008 - 05.2011
- Enhanced inspection accuracy by implementing standardized procedures and guidelines.
- Reduced safety hazards by conducting thorough inspections and identifying potential risks.
- Improved overall inspection efficiency with the use of cutting-edge technology and tools.
- Maintained detailed records, ensuring accurate documentation of all inspection results.
- Collaborated with cross-functional teams to address and resolve inspection-related issues.
- Streamlined communication between departments, facilitating timely updates on inspection progress.
Branch Officer
Vijaya Bank
05.2004 - 05.2008
- Enhanced branch efficiency by streamlining processes and implementing new strategies.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Managed daily operations for streamlined workflow and optimal productivity.
- Collaborated with cross-functional teams to achieve branch goals and objectives.
- Boosted sales through effective marketing strategies and personalized customer interactions.
Branch Officer
Vijaya Bank
05.2001 - 05.2004
- Worked as an officer in foriegn exchange department.
- Managed daily operations for streamlined workflow and optimal productivity.
- Collaborated with cross-functional teams to achieve branch goals and objectives.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Enhanced branch efficiency by streamlining processes and implementing new strategies.
Branch Officer
Vijaya Bank
05.1997 - 05.2001
- Managed daily operations for streamlined workflow and optimal productivity.
- Enhanced branch efficiency by streamlining processes and implementing new strategies.
- Boosted sales through effective marketing strategies and personalized customer interactions.
- Collaborated with cross-functional teams to achieve branch goals and objectives.
Branch Clerk
Vijaya Bank
02.1986 - 05.1997
- Selected as a branch clerk by BSRB and joined the banking industry in VIJAYA BANK on 12th feb 1986.
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Streamlined branch operations by implementing efficient filing and record-keeping systems.
- Reduced processing times for loan applications, ensuring faster approvals and increased client satisfaction.
- Improved accuracy and efficiency in financial transactions by regularly reviewing and updating procedures.
Education
Bachelor of Arts - Bachelor of Arts
Dr. Bhimrao Ambedkar University, Agra
Agra , Uttar Pradesh07.2001
Diploma in Civil Engineering (3 YEARS) - Civil Engineering Technology, India
Aryabhat Polytechnic, Delhi, India
G.T Karnal Road, Delhi 06.1985
Govt. Co EDU SR SECONDARY SCHOOL
Seemapuri, New Delhi06.1982
Govt. CO EDU HR SECONDARY SCHOOL
Seemapuri , New Delhi06.1980
Skills
- Good Interaction with Higher Authorities
- Cash Flow Management
- Investment Strategies
- Asset Optimization
- Infrastructure Management
- Due Diligence
- Portfolio Management
- Operational Efficiency
Writing poetry/ghazals.
My own book is going to be launched soon in March 2024
Title - Rishtey Kagaz Par...
Timeline
Stress Asset Management
Bank Of Baroda
03.2022 - 12.2023
Defence Banking
Bank Of Baroda
08.2021 - 03.2022
Joint Manager
Bank Of Baroda
12.2019 - 08.2021
Senior Branch Manager
Bank Of Baroda
05.2017 - 12.2019
Senior Branch Manager
Vijaya Bank
05.2014 - 05.2017
Branch Manager
Vijaya Bank
05.2012 - 05.2014
Branch Manager
Vijaya Bank
05.2011 - 05.2012
Inspection Officer
Vijaya Bank
05.2008 - 05.2011
Branch Officer
Vijaya Bank
05.2004 - 05.2008
Branch Officer
Vijaya Bank
05.2001 - 05.2004
Branch Officer
Vijaya Bank
05.1997 - 05.2001
Branch Clerk
Vijaya Bank
02.1986 - 05.1997
Bachelor of Arts - Bachelor of Arts
Dr. Bhimrao Ambedkar University, Agra
Diploma in Civil Engineering (3 YEARS) - Civil Engineering Technology, India
Aryabhat Polytechnic, Delhi, India
Govt. Co EDU SR SECONDARY SCHOOL
Govt. CO EDU HR SECONDARY SCHOOL
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