Santu Dey

• Managed end-to-end account handling for multiple Flipkart marketplace sellers, ensuring smooth operations and sales growth.
• Optimized product listings through cataloging, keyword updates, content quality, and pricing strategies to increase conversions.
• Monitored and improved account health parameters (returns, cancellations, SLA adherence, penalties, and customer ratings).
• Processed and verified vendor invoices, purchase orders, and settlements, ensuring accuracy and compliance with financial policies.
• Reconciled vendor statements and accounts payable ledgers, resolving discrepancies in payments and invoices.
• Maintained accurate records of supplier payments, and ensured timely disbursements to vendors.
• Coordinated with vendors and internal teams to resolve payment-related queries and discrepancies.
• Prepared aging reports for payables, supported cash flow planning, and assisted with month-end closures.
• Ensured adherence to GST, TDS, and other statutory compliances.

1. Conducted research and analyzed customer feedback to pinpoint areas for operational improvement.
2. Assisted in developing new policies and procedures to enhance daily operations.
3. Implemented process improvements and created a database system for tracking key performance indicators, boosting overall efficiency.

• Assist in managing daily accounting operations, including accounts payable and receivable.
• Prepare, maintain, and reconcile financial records, ledgers, and statements.
• Support in preparing monthly, quarterly, and annual financial reports.
• Process invoices, expense reports, and vendor payments accurately and on time.
• Assist with bank reconciliations, journal entries, and general ledger maintenance.
• Monitor and update cash flow records and petty cash management.
• Ensure compliance with accounting principles, company policies, and statutory regulations.
• Coordinate with auditors during internal and external audits.
• Maintain proper documentation and filing of financial records for easy retrieval.