SANTU MALLICK
HALISAHAR
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
SR. EXECUTIVE
Bandhan Bank Limited
Chakdaha
10.2024 - Current
- Generated leads through cold calling, networking events, referrals.
- Attended client meetings to discuss banking services offered by the bank.
- Analyzed customer needs and proposed suitable financial solutions accordingly.
- Managed customer accounts and provided support for account inquiries.
- Developed and maintained relationships with customers and assisted in generating sales opportunities.
- Collaborated with other departments within the organization to meet goals and objectives.
SR. EXECUTIVE
I-Process Services (India) Pvt. Ltd. | Principal Employer : ICICI BANK LTD
Khardah, Naihati
08.2022 - 06.2024
- Generated leads through cold calling, networking events, referrals.
- Sourced new sales opportunities through inbound lead follow-up.
- Genarate leads through calling and visit manage base customer with relationship manager.
- Analyzed customer profiles to recommend appropriate credit cards based on individual financial situation.
- Identified opportunities for cross-selling additional products or services.
- Built relationships with clients by providing excellent customer service and support.
Education
B.COM (HNRS) -
CHAKDAHA COLLEGE
UNIVERSITY OF KALYANI01-2018
HIGHER SECONDARY EXAMINATION -
KANCHRAPARA HARNETT HIGH SCHOOL
W.B.C.H.S.E01-2014
SECONDARY EXAMINATION -
HALISAHAR RAMPRASAD VIDYAPITH
W.B.B.S.E01-2012
Skills
- Team leadership
- Collaborative teamwork
- Clear communication
Languages
- Bengali
- Hindi
- English
Hobbies and Interests
- Reading story
- Watching movies
- Stock analysis
Extra Qualifications
- Microsoft Office and internet
- Fundamentals of Accounts
Personal Information
- Father's Name: Kusu Mallick
- Mother's Name: Mamata Mallick
- Date of Birth: 08/08/1996
- Gender: Male
- Nationality: Indian
Timeline
SR. EXECUTIVE
Bandhan Bank Limited
10.2024 - Current
SR. EXECUTIVE
I-Process Services (India) Pvt. Ltd. | Principal Employer : ICICI BANK LTD
08.2022 - 06.2024
B.COM (HNRS) -
CHAKDAHA COLLEGE
HIGHER SECONDARY EXAMINATION -
KANCHRAPARA HARNETT HIGH SCHOOL
SECONDARY EXAMINATION -
HALISAHAR RAMPRASAD VIDYAPITH