Summary
Overview
Work History
Education
Skills
Personal Qualifications
Certification
Language Known
Accomplishments
Timeline
Generic
Suresh Kumar Vishwakarma

Suresh Kumar Vishwakarma

Amethi

Summary

Accomplished professional with 10.5 years of extensive experience in operations and business development, process optimization, automation, and strategic planning. Expertise in project management, data analysis, and investment decision-making. Highly skilled in developing initiatives to streamline and standardize business operations. Seeking to leverage background to take the next career step with a respected organization that rewards talent, hard work, and results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sr. Executive

Flipkart
Yakubpur
01.2025 - Current
  • Designed and implemented performance metrics to enhance operational efficiency.
  • Facilitated training sessions to improve staff skills and knowledge retention.
  • Coordinated cross-functional teams to streamline processes and improve efficiencies.
  • Developed and implemented strategic plans to achieve company objectives.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Delegated work to staff, setting priorities and goals.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Operation Lead (E2)

Shadowfax Technologies Private Limited
Lucknow
09.2021 - 01.2025
  • Led a team in managing daily floor operations, focusing on enhancing operational efficiency through strategic cost-saving initiatives.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Hub-In charge

Flipkart
Lucknow
09.2015 - 09.2021
  • Managed processing centers handling 50k to 1lakh shipments per shift with a team of 120 person, including operations officers, executives, and assistants.
  • Ensured target achievement while minimizing breaches like CPD, Functional, and Inbound Staging Breaches.
  • Conducted comprehensive training for 95% of employees, covering 5S, Lean Awareness, and new/refresher processes.
  • Monitored live central dashboards to manage shipment pendency and maintained data to track lost and damaged shipments.
  • Worked on various operational apps like ERP, FLO, HMS, TMS, TC, Arkham, and Casper CSD Portal.

Junior Executive

First Flight Couriers Ltd
Mumbai
09.2014 - 09.2015
  • Coordinated operations to ensure a smooth workflow and managed documentation and administrative tasks efficiently.

Education

MBA - Operations Management

Capital University
Capital University
08-2022

Bachelor of Arts -

Dr. Ram Manohar Lohia Awadh University
Faizabad
05.2013

Skills

  • Cross-functional team coordination
  • Performance improvement
  • Team leadership
  • Employee training
  • Decision making
  • Staff management
  • Operations oversight
  • Analytical skills

Personal Qualifications

  • B.A., 05/01/13, 53.83%, Faizabad University
  • Intermediate, 05/01/10, 62%, U.P. Board
  • High School, 05/01/08, 45%, U.P. Board

Certification

  • MDCIM (Master Diploma in Computer Information and System Management), Under NCT Govt. New Delhi.
  • DOEACC, Course on Computer Concepts (CCC).
  • Advance Excel

Language Known

Hindi
First Language

Accomplishments

  • Pinnacle Performer, 2024 - Shadowfax
  • Won the 'Star of the Month' award three times
  • Ranked 1st in the West Zone in 2021 and Pan India in 2022 as an SF Guru trainer
  • Achieved top performer status in quarterly assessments four times between 2020 and 2021 at Flipkart

Timeline

Sr. Executive

Flipkart
01.2025 - Current

Operation Lead (E2)

Shadowfax Technologies Private Limited
09.2021 - 01.2025

Hub-In charge

Flipkart
09.2015 - 09.2021

Junior Executive

First Flight Couriers Ltd
09.2014 - 09.2015

MBA - Operations Management

Capital University

Bachelor of Arts -

Dr. Ram Manohar Lohia Awadh University

Similar Profiles

CREATE PROFILE
Suresh Kumar Vishwakarma