Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
Language Known
Extra Curricular Activities
Strengths
Personal Information
Weaknesses
Languages
Interests
Timeline
SalesAssociate
Sudiptananda Sanyal

Sudiptananda Sanyal

Manager-Operations
Raiganj

Summary

To carry a niche for myself in the field of leading technology with a positive attitude and enthusiasm and to be an integral part of a "Leading Organization".

Overview

13
13
years of professional experience

Work History

Sr. Executive

Reliance Jio Infocomm Ltd.
11.2015 - 03.2023

Customer Service Executive

Vodafone Essar South Ltd
- 2 2010

Executive Sales Support

SBI Life Insurance
03.2011 - 09.2015

Branch Ops -In-Charge

Bajaj Allianz.co.in
- 01.2011

Sr. Executive

Orient Group
04.2024 - Current

Education

Xth Std. -

Raiganj Coronation High School

XIIth Std. -

Raiganj Coronation High School

Graduation in Arts (Education Hons.) - undefined

Surendranath College, North Bengal University, Siliguri

Skills

Performance Improvement

Roles And Responsibilities

Strategic Planning and Leadership:   Financial Management

  • Developed and implemented operational strategies aligned with overall business objectives.
  • Conducted comprehensive market analysis to identify opportunities and threats.
  • Led cross-functional teams to achieve operational goals and KPIs.
  • Developed and executed business plans to drive growth and profitability.

Operational Efficiency and Improvement:

  • Optimized operational processes and workflows to enhance efficiency and productivity.
  • Implemented lean methodologies to reduce costs and improve delivery times.
  • Analyzed operational data to identify areas for improvement and implement corrective actions.
  • Provided leadership, coaching, and mentoring to team members.
  • Delegated tasks effectively and empowered team members to take ownership.
  • Conducted performance reviews and implemented performance improvement plans.

Team Management and Development:

  • Developed and managed operational budgets.
  • Monitored and controlled operational expenses.

Customer Focus

  • Built strong relationships with customers to understand their needs and expectations.
  • Implemented customer service standards and metrics to ensure customer satisfaction.
  • Resolved customer complaints and issues in a timely and effective manner.

Language Known

Bengali (Read, Write & Speak)

English (Read, Write & Speak)

Hindi (Read & Speak)

Extra Curricular Activities

Former Anchor at Raiganj Cable TV Pvt. Ltd.

Strengths

Committed to work, Cool-headed and Team-man.

Personal Information

  • Father's Name: Lt. Pranabananda Sanyal
  • Date of Birth: 02/16/84
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Single

Weaknesses

Workaholic, ambitious for completeness.

Languages

English, Hindi and Bengali.

Interests

Listening Music

Group Theatre

Anchoring

Timeline

Sr. Executive

Orient Group
04.2024 - Current

Sr. Executive

Reliance Jio Infocomm Ltd.
11.2015 - 03.2023

Executive Sales Support

SBI Life Insurance
03.2011 - 09.2015

Customer Service Executive

Vodafone Essar South Ltd
- 2 2010

Branch Ops -In-Charge

Bajaj Allianz.co.in
- 01.2011

Xth Std. -

Raiganj Coronation High School

XIIth Std. -

Raiganj Coronation High School

Graduation in Arts (Education Hons.) - undefined

Surendranath College, North Bengal University, Siliguri
Sudiptananda SanyalManager-Operations