Summary
Overview
Work History
Education
Skills
Languages
Primary Assets
Presentaddress
Personal Information
Hobbies and Interests
Work Availability
Timeline
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SANTU SHARMA

SANTU SHARMA

Halisahar

Summary

To work for the organization, which can give a better boosting, and prospect to my career and dedicate all my initiatives for the best presentation for which I present my candidature. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9

CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY

Work History

Collections-Agency Manager

HDB Financial Services
06.2022 - Current
  • Maintained personnel files and regularly conducted audits to verify accuracy of information.
  • Attended seminars, conferences and organizational activities to maintain management expertise.
  • Achieved consistent year-over-year growth in both revenue generation and client acquisition through strategic planning and execution.
  • Led monthly team meetings to review performance metrics, address challenges, and celebrate successes as cohesive unit.
  • Maintained compliance with industry regulations by conducting regular audits of policies, procedures, and employee practices.
  • Fostered strong relationships with community partners, participating in local events to increase brand awareness and promote agency's commitment to customer satisfaction.
  • Increased agency revenue by implementing effective sales strategies and coaching team members on best practices.
  • Managed staff performance of staff by proactively addressing deficiencies and training weaknesses.
  • Answered phone calls and e-mails regarding inquiries and arranged meetings for official business.

Education

B.COM -

Shridhar University
SHRIDHAR UNIVERSITY
01.2014

Higher Secondary -

W.B.C.H.S.E.
HALISAHAR SCHOOL
01.2004

Hardware -

Technolab
KOLKATA EXIDE MORE
01.2004

Basic Networking -

Technolab
KOLKATA EXIDE MORE
01.2003

Madhyamik -

W.B.B.S.E.
HALISAHAR SCHOOL
01.2002

CCNA(640-802) -

Technolab
KOLKATA EXIDE MORE
01.2002

Skills

  • Relationship Building
  • Revenue Generation
  • Staff Training
  • Staff Development
  • Budgets
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Excellent Communication
  • Team Leadership
  • Customer Relations
  • Performance Analysis
  • Basic Security on Switch & Router
  • Operating Systems: Windows XP, Windows 98
  • Application : MS Office 2003 etc

Languages

English, Hindi and Bengali

Primary Assets

  • Good interpersonal communication skill.
  • Ability to work independently with capacity of leadership to guide a team.
  • Can absorb quickly and contribute productively
  • Dedicated individual with intercommunication skills to work at all levels of the organization.
  • Works well in both team environments and individual assignments.
  • Successful in meeting new technical challenges and finding solutions to meet the needs of the time.
  • Complete all assignments to meet and beat the deadlines.
  • Resolving issues related to Hardware, Assembling of PC, Maintenance and troubleshooting of Computers, Software installation, Application software installation and Networking.

Presentaddress

Halisahar

Personal Information

  • Date of Birth: 04/23/1984
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Hobbies and Interests

Reading Computer oriented books, listening melodious music, Internet surfing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Collections-Agency Manager

HDB Financial Services
06.2022 - Current

B.COM -

Shridhar University

Higher Secondary -

W.B.C.H.S.E.

Hardware -

Technolab

Basic Networking -

Technolab

Madhyamik -

W.B.B.S.E.

CCNA(640-802) -

Technolab

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SANTU SHARMA