Summary
Overview
Work History
Skills
Certification
Interests
Accomplishments
Onsite Experience
Timeline
Generic
SAPNA PRADHAN

SAPNA PRADHAN

Mrs
Pune

Summary

Manager Business Analyst/Product Owner in defining and delivering detailed analysis projects in dynamic, fast-paced environments. Implements Agile methods for continued progress across cross functional projects. Proactive and responsive to adapt to changing circumstances and innovate best practices.

Overview

17
17
years of professional experience
2
2
Certifications

Work History

Lead Functional Consultant

EPAM Systems, Inc
02.2025 - Current
  • Partnered with the Drupal development team to align technical implementation with business requirements, ensuring components and features were delivered as per design and stakeholder expectations.
  • Collaborated with developers on feasibility analysis, effort estimation, and solution design for new components and integrations.
  • Supported POCs, deployments, and release activities by providing clear business context, validating outcomes, and ensuring traceability against requirements.
  • Facilitated cross-team collaboration (business, QA, development, and integration teams) to ensure smooth delivery and seamless functionality across systems.
  • Maintained detailed documentation (user stories, acceptance criteria, functional specs, release notes) to support development and client sign-off.
  • Tools & Technologies: Acquia Site Factory, Drupal 10, Jira, Confluence, Figma, Microsoft Teams, Lucidchart, Slack, Phrase TMS, GTM (GA4 event tracking) Methodology: Agile (Scrum) – backlog grooming, sprint planning, UAT support, release management

Manger Business Analyst

Successive tech Pvt. ltd
08.2022 - Current
  • Collaborated with clients to develop project proposals, gather requirements, and ensure successful delivery.
  • Led the development and implementation of Product Detail Pages (PDP) for Life Insurance products using Adobe Experience Manager (AEM), ensuring seamless digital experiences across web browsers and mobile apps.
  • Supervised the delivery team to ensure comprehension of project features and achieve on-time delivery.
  • Identified and highlighted potential risks associated with requirements early in the development process.
  • Established a robust requirement engineering (RE) governance framework to ensure proper requirement sign-off from all stakeholders.
  • Spearheaded the development of an AI-powered chatbot system for a SHOPIFY based e-commerce platform, enhancing customer engagement and automating support processes.
  • Collaborated with AI/ML teams to define chat-bot intent recognition, user flow, and response optimization ensuring customer interactions.
  • Led the migration of legacy systems to Drupal, ensuring seamless content and data transition while optimizing performance.
  • Collaborated with developments teams to define DRUPAL - Based architecture for a Super-App, integrating multiple services into unified platform.

Sr. Business Analyst

Nihilent technologies ltd
01.2017 - 08.2022
  • Led the design and implementation of a web-based Synergy system for a subscription-based business model in the media domain, enhancing digital content distribution and customer engagement.
  • Produced and maintained project schedules, estimating time and resources required and tracking milestone progress and completion.
  • Determined business needs, executed required processes, and monitored progress and results to meet changing demands.

Business Analyst

Deutsche Bank
09.2013 - 01.2017
  • Co-ordinate with Architects, impacted teams, support team, CX Team for seamless solution of the project and conducts all the Agile ceremonies.
  • Conduct the UAT and provide the sign-off for the features.
  • Forecasting amount of work to be delivered before Go-Live date (Burndown Charts) and lead project status and progress meetings.
  • Created relevant Business documents: Requirements, Flow Diagram, Sequence diagram etc. Collaborating with stakeholders to gather business requirements for investment banking projects, analyzing current processes to propose improvements.

Functional Analyst

Bank of New York Mellon
06.2010 - 09.2013
  • Requirement gathering, User stories creation, Discussion with Customer for the feedback.
  • Verify and Validate trade details for the accuracy, including date, type, quantity, price and counterparty information.
  • Accurately and promptly enter trade details into the system, ensuring all fields are completed. Generate and send trade confirmations to Count.

Associates

State Street Syntel
12.2008 - 02.2010
  • Reconcile share stock positions with external sources to ensure accuracy.
  • Match and reconcile trade confirmations with settlement instructions.
  • Identify and resolve discrepancies in share stock positions and trade settlements.
  • Investigate discrepancies between internal records and external sources, collaborating with teams and counterparties.
  • Generate and distribute reports on stock positions, settlements, and reconciliation results.

Skills

  • Business Analysis, Agile, Waterfall, Coordination, Reporting, Delivery, Stakeholder management, SDLC Life cycle, BRD, FRD, User stories

  • Business Analyst: Requirements Gathering and elicitation, GAP Analysis, Impact Analysis, User Flow Diagram, Sequence Diagram, Figma (UI/UX), JIRA

  • Domain: Investment Banking, Derivatives, Trade life cycle, EdTech, Real Estate, Media & entertainment, E-Commerce, Swift Payment (settlements, trade payments), AI/ML (Artificial intelligence/ Machine Learning)

  • Tools: Visio, Lucid chart, PMO, Redmine, Confluence, Risk management, Bloomberg

  • Content Management System: Drupal, AEM (Adobe experience Manager)

Certification

Agile Certified Professional

Interests

Organizing Events, Social Activities, Outdoor outing, Travelling

Accomplishments

  • Appreciated and Awarded for the work delivered in proper timelines.
  • Analyze AS-IS solution to gather all the existing requirements and align them in TO-Be solution

Onsite Experience

  • Onsite experience: Client Wasl (Real Estate domain), Dubai UAE.
  • Led a team of 5 developers in implementing real estate application inDrupal 10 (Mobile SuperApp)

Timeline

Lead Functional Consultant

EPAM Systems, Inc
02.2025 - Current

Manger Business Analyst

Successive tech Pvt. ltd
08.2022 - Current

Sr. Business Analyst

Nihilent technologies ltd
01.2017 - 08.2022

Business Analyst

Deutsche Bank
09.2013 - 01.2017

Functional Analyst

Bank of New York Mellon
06.2010 - 09.2013

Associates

State Street Syntel
12.2008 - 02.2010

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