Summary
Overview
Work History
Education
Skills
SAP Experience – Summary
Accomplishments
Personal Information
Current Address
Certification
Languages
Timeline
Generic
Saptarshi Chakraborty

Saptarshi Chakraborty

Bangalore

Summary

A highly accomplished SAP professional with nearly 13 years of experience, specializing in BRIM, Subscription Order Management (SOM), and Trade Promotion Management (TPM). Certified in SAP S/4HANA BRIM Subscription Order Management, he possesses proven expertise in two greenfield implementations for major high-tech companies, expertly integrating SOM with Convergent Charging, Convergent Invoicing, and legacy systems. His skills extend to successful brownfield TPM implementations for leading consumer goods organizations, integrating SAP BW, CRM, ECC/S/4HANA, and encompassing rebate/settlement management.

Proficient in Agile methodologies and utilizing ALM and Jira, he leverages SAP Signavio for process flow management within SAP BRIM, SOM. His career includes leadership roles as a Team Lead and SME at SAP India and Deloitte USI, and senior consultant positions at Tech Mahindra and Infosys, along with Accenture, where he contributed to AMS support projects. This diverse background demonstrates his adaptability and deep understanding of SAP solutions across various industries.

He possesses the ability to communicate, organize, motivate, and lead decisively, driving his team to excel and achieve victory.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Senior Business Process Consultant

SAP India
Bangalore
02.2025 - Current
  • Evaluated business processes to identify opportunities for enhancement.
  • Collaborated with stakeholders to implement effective process changes and best practices.
  • Reviewed documentation to ensure compliance with industry standards and regulations.
  • Analyzed existing systems and data flows to determine optimization areas.
  • Provided technical expertise on software applications related to business processes.

Senior Consultant

Deloitte US-India
10.2021 - 02.2025
  • Led BRIM Subscription Order Management and Convergent Charging functional team of 6 members.
  • Collaborated with project manager to ensure design and delivery met expectations.
  • Reported progress and costs against plans and RAID items weekly.
  • Gathered requirements from clients, planned sprints, and allocated deliverables among team members.
  • Delivered design workshops and demo sessions on Master Data, Variant Configuration, and Subscription Order Management.
  • Executed SOM baseline configurations to establish project foundations.
  • Authored user stories, functional specifications, and business process documents while coordinating with cross-system teams.

Application Development Associate Manager

Accenture
04.2021 - 10.2021
  • Contributed to OTC-Pricing team during S/4 Greenfield implementation project.
  • Collaborated with scrum team on Program Increment and Sprint Planning activities.
  • Refined backlogs to enhance project efficiency and workflow clarity.
  • Developed Functional Documents for S/4-TPM condition contract integration scenarios.
  • Coordinated efforts with Order Management, Fulfillment, Transportation Management, Supply Chain Management, Finance, and BW teams.

Senior Consultant

Infosys Ltd
10.2018 - 04.2021
  • Analyzed problems to deliver solutions for user and system-generated errors in ServiceNow incidents.
  • Executed integration between ECC and CRM, as well as CRM and BI systems.
  • Established CRM organizational model, BP master data, and middleware for data downloads.
  • Customized promotion types, plan types, key figures, and discount structures for improved efficiency.
  • Integrated TPM with fund management processes to enhance financial oversight.
  • Resolved Bdoc error issues to ensure seamless operation of systems.
  • Served as functional consultant on JIRA tickets for enhancements and custom development.
  • Validated configuration sheets and updated documentation to reflect changes accurately.

Senior Software Engineer

Tech Mahindra
10.2010 - 09.2018
  • Working on Detail Project Plan and Project Chatter creation.
  • CRM Org Model Creation.
  • Checking & validating new CRM condition generation and assignment to new Sales Org.
  • Performed Basic Configurations.
  • Run Pricing Download.
  • Identified Test Users & role variants.
  • Conducting Unit and Integration testing.
  • Providing End User Training.
  • Involved in Hypercare and Cutover activity.

Education

B.Tech. - Electronics & Communication

West Bengal University of Technology
West Bengal
06-2010

12th -

West Bengal Council of Higher Secondary Education
West Bengal
04-2006

10th -

West Bengal Board of Secondary Education
West Bengal
04-2004

Skills

  • SAP S/4 HANA expertise
  • SAP BRIM subscription order management
  • SAP trade promotion management
  • ERP implementation and integration
  • Fit-gap analysis
  • Agile methodologies
  • Cross-functional team leadership
  • Functional documentation
  • User training
  • Requirements gathering
  • Project management (Sprint Planning, Reporting of progress and cost against plan and RAID items on weekly basis)

SAP Experience – Summary

  • Industry experience: high tech (software), consumer products, food
  • Solution profile: SAP S/4 HANA BRIM subscription order management, trade promotion management
  • Specialty areas

Extensive experience in implementing and supporting the SAP BRIM and SAP Trade Management Solution, with SD Rebate and S/4 Settlement Management, for multiple consumer goods giants as clients

Worked on multiple full-scope ERP implementations, including integration with non-SAP systems

Mapping and performing fit-gap analysis

Well-versed in project management activities, starting from Phase 0 to Go-Live in an implementation project, as well as managing the project in the AMS model

Accomplishments

  • Outstanding Performer, 2022
  • Applause Award, 2023
  • Spot Awards, 2024
  • Certificate of Appreciation, 2, ELTP Program
  • STAR Performer, 2011, 2012, 2013, 2018
  • POB (Pat on Back), Excellence in SAP CRM Functional and Middleware Project Transition Program
  • Qualtrics CX and EX Certified
  • SAP Marketing Cloud 1902 Certified
  • SAP BRIM Certified

Personal Information

Date of Birth: 06/20/88

Current Address

A 704, Keya The Green Terraces, Smondoville, Neotown Road, Electronic City Phase 1, Bangalore, Karnataka, 560100

Certification

  • SAP Certified Associate - SAP Billing and Revenue Innovation Mgmt. - Subscription Order Management
  • AWS Cloud Practitioner

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1

Timeline

Senior Business Process Consultant

SAP India
02.2025 - Current

Senior Consultant

Deloitte US-India
10.2021 - 02.2025

Application Development Associate Manager

Accenture
04.2021 - 10.2021

Senior Consultant

Infosys Ltd
10.2018 - 04.2021

Senior Software Engineer

Tech Mahindra
10.2010 - 09.2018

B.Tech. - Electronics & Communication

West Bengal University of Technology

12th -

West Bengal Council of Higher Secondary Education

10th -

West Bengal Board of Secondary Education
Saptarshi Chakraborty