SAPTARSHI DEY

Project :- Fortune 500 Insurance Client - US

Roles and responsibilities:- (JIRA,Azure DevOps, SAP HANA,OLS,CRM,WealthManagement,SSMS,Prophet FIS,Hexawise,QuerySurge,Alteryx)

• Involving in creating Defect Metrics, Demand Estimation, BAU documents , Cost Averaging , Resource Percentage Allocation and other business technology activities.
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• Increased customer satisfaction through thorough validation of user requirements before release.
• Ensured compliance with industry standards by conducting regular audits of test documentation and processes.
• Optimized resource allocation, assigning appropriate testers to specific projects based on expertise and skill set.
• Managed vendor relationships, negotiating contracts for third-party testing services when necessary.
• Conducted periodic reviews of test cases to ensure relevance and accuracy as specifications evolved over time.
• Delivered high-quality releases under tight deadlines by prioritizing critical tasks and adjusting resources accordingly and simultaneously creating reusable assets for sector planning.
• Reduced defect leakage by establishing rigorous testing procedures and standards.
• Completed pre-implementation testing for new system modifications to assess potential impacts and helping clients to incorporate the FAST Implementation.
• Played a key role in migrating Metlife to Brighthouse Pano1 distribution for both Life & Annuity products .
• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.

Project 1 :- One of the major Insurance providers in USA and rest of the world

Roles and Responsibilities:- (JIRA ,Rally, Redwood Jobs, HP ALM – defect tool, SAP HANA DB, Microsoft SQL Server , SSMS , Zephyr Scale ,WINSCP – file transfer tool)

• Experience in Insurance Domain working in both Life & Annuity products.
• Policy Admin System - WMA,CyberLife, VARI,MetLife,NewYork Life.
• Test scripting, Test execution, Test strategy designing.
• Created Test cases and executed in all testing phases like Smoke Testing ,SIT, Regression and other E2E testing approach.
• Performing Business Analyst roles for creating features and stories and handing to development team.
• Critically evaluated information gathered from multiple sources and decomposed high-level information to distinguish and prioritize user requests.
• Expertise working in DXC Policy Admin System Workflow in Actuarial for both Processing & Pre-Processing sections.
• Gathering considerable knowledge from requirement documents and preparing story points and deployable requirements/stories in JIRA for downstream activities for all stakeholders.

Project 1 :- UK Gas Industry.

Roles and Responsibilities :- (Salesforce, Zuora, Social Studio, Bit2Win, JIRA)

• E2E Functional Testing in Salesforce, Web platform.
• Queue Management in Salesforce.
• Used Social Studio for Complain and Campaign management.
• Role based testing in Salesforce.
• Used Zuora Billing Platform for payment.
• Test Strategy design, effort estimation, test scripting, test execution.
• Managing Defect Lifecycle throughout SDLC process

Project 2 :- Auditing ,Risk & testing activities for Big 4 client

Roles and Responsibilities :- (Functional testing, Regression testing, UI testing, Cross-browser testing, Device testing, SharePoint 2013, office 365, HP QC, JIRA, Informatica 360 tool, MySQL)

• Estimating test efforts required for release and task delegation within teams.
• Creating test cases, test completion report, document of understanding and get it reviewed and approved/ signed off by relevant stakeholders.
• Creating of daily status report with critical issues highlighted to senior leadership team & stake holders.
• Project post release retrospections with all involved members and stakeholders.
• Participating in poker planning, scrums, co-ordinate and worked with client managers, business analyst and development team.
• Generated production graphs and analyzed production trends using charts and pivots.