To enrich the organization through innovative ideas and smart work and attain a respectable position in an organization with growth opportunity.
Overview
13
13
years of professional experience
1
1
Certification
Work History
NR RM
IndusInd Bank
12.2022 - Current
Prioritize work effectively against tight transactional timelines.
Solid experience in controlling and monitoring risk within a client book
Excellent market experience and an ability to keep up to date with the financial markets
Demonstrate technical competence in specialty expertise (in income tax, compliance, and planning).
Work experience of 12+ years in the financial services industry
Working on your own volition to achieve personal objectives and assist in achieving team targets for new clients/assets/revenues
Maintaining the highest levels of client service and delivery
Influencing colleagues and contacts, in order to secure positive outcomes for clients and for the business
Deputy Branch Manager
Yes Bank
02.2022 - 12.2022
Assist customers by providing information and resolving their complaints. Overall responsibility of operations as well as the overall working of the branch. Managed the branch operations wide range of clientele in a liability portfolio of Rs.250 cr.
Supervised 6 employees as the operation manager of the branch. Monitored daily departmental operations, including implementing and maintaining policies and procedures, handling the bank’s internal and external periodical audits, ensuring compliance with federal banking regulations, customer contact, and conflict resolution.
Supervised the Cash, Inland Remittances, Accounts, Clearing, and Customer Service Departments & built new customer relations (Accounts).
Conducted internal and external audits and compliance of the branch operations issues.
Handling & establishing all new-to-bank relations (account opening-related processes).
Ensure implementation of bank policies and procedures and later periodic review of the same.
Handling of all internal & external emails and complaints.
Yes First Business RM
Yes Bank
07.2019 - 01.2022
Prioritize work effectively against tight transactional timelines.
Solid experience in controlling and monitoring risk within a client book
Excellent market experience and an ability to keep up to date with the financial markets
Demonstrate technical competence in specialty expertise (in income tax, compliance, and planning).
Working on your own volition to achieve personal objectives and assist in achieving team targets for new clients/assets/revenues
Maintaining the highest levels of client service and delivery
Influencing colleagues and contacts, in order to secure positive outcomes for clients and for the business
Deputy Manager
HDFC Bank
07.2018 - 07.2019
Handling assigned customer portfolio
Acquiring new eligible customers
Analyzing business potential and devising strategies for business development and for achieving budgets
Determined client preferences and prepared necessary communication.
Coordinated with staff and resolved all client issues.
Ensured compliance with all procedures and effective implementation of all.
Monitored strategies ensured adherence to all jurisdiction regulations.
Maintained confidentiality of all client information and verified details on a regular basis.
Assistant Manager
ICICI Bank
Mall Road Amritsar
11.2012 - 07.2018
Handled front desk operations in Mall Road Amritsar branches.
Focusing on zero percent operational error.
Checking the audit for the branch thoroughly.
Responsible for getting the audit done for branch.
Involving entire team for branch compliance.
Have been rated “2” throughout the career in ICICI Bank.
Handling a managed set of HNI customers for deepening and acquisition of the relationship.
Analyzing business potential and devising strategies for business development and for achieving budgets.
Ensuring entire functioning of the key internal control areas in the financial operation.