Sarang Jain
Engineering Leader | Digital Transformation & Innovation
New Delhi
Summary
Director of Engineering with 20+ years of experience in building cloud-native, scalable, and AI-powered platforms across SaaS, OTT, Telecom, and FinTech. Proven track record in digital transformation, microservices architecture, and customer engagement solutions. Skilled at leading cross-functional teams to deliver global-scale products deployed in 30+ countries and used by 50+ telecom operators. Passionate about driving innovation through AI/ML, automation, and digital trust technologies.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director of Engineering
U2opia Mobile
Gurgaon
08.2016 - Current
- Delivered global-scale solutions across: CPaaS (AI-enabled omni-channel engagement), 2FA Verification (Silent Network Authentication with CAMARA APIs), Telecom (Direct Carrier Billing, Consent Gateway, VAS), and Gaming (Ad-funded gaming & e-commerce).
- Spearheaded AI-driven Voice Bots, Chatbots, and Digital KYC/Onboarding solutions, including liveness checks and identity verification tools.
- Evaluated emerging technologies to identify integration opportunities and build innovative solutions aligned with business goals.
- Developed high-performing engineering teams through strategic hiring, mentoring, and performance management initiatives.
- Pioneered AI models for recommendation engines and developer productivity tools.
- Introduced Agile Scrum practices, accelerating time-to-market.
- Built OTT video workflows with CDN, DRM, analytics, and adaptive bitrate streaming.
- Streamlined engineering processes, increasing efficiency and reducing delivery costs.
Co-Founder/Director
FlatMate
Noida
12.2014 - 07.2016
- Built cloud-native roommate matching app with subscription models & behavior analytics.
Co-Founder/Director
Media Origin Technology
Noida
06.2012 - 05.2015
- Launched advanced video streaming & monetization platform for content providers.
Senior Solution Architect, TV & Media
Ericsson
Gurgaon
06.2010 - 06.2012
- Designed OTT video delivery systems (e.g., Tata Sky) integrating CMS, CDN, DRM.
Project Manager
Dilithium Networks
06.2009 - 06.2010
- Delivered advanced OTT-centric solutions with adaptive streaming.
Senior Project Manager
Comviva (Bharti Telesoft)
10.2005 - 06.2009
- Led VAS & streaming solutions for Airtel & Vodafone operators.
Engineering Manager
Agilis Technologies
08.2003 - 10.2005
- Directed delivery of telecom revenue assurance solutions.
Consultant
Lucent Technologies
05.2000 - 06.2002
- Contributed to 3G RNC modules for DoCoMo Japan.
Developer
TCS Nortel
07.1997 - 05.2000
- Developed test automation suite for ISDN BRI.
Education
B.E. - Electronics & Communications
Delhi Institute of Technology
01.1997
Skills
Technology Leadership – Strategic Planning, Agile & Scrum, Cross-Functional Collaboration, Team Building & Mentorship, Engineering Operations
Cloud & Architecture – AWS, Azure, Microservices, Multi-Tenant SaaS, Database Sharding, CI/CD, Infrastructure Optimization
AI/ML & Automation – Recommendation Systems, Personalization Engines, Intelligent Workflows, Liveness Detection, KYC Automation
Digital Engagement Platforms – Voice Bots, Chatbots, CPaaS, OTT Video Streaming, 2FA Verification, Direct Carrier Billing, Consent Gateways
Product & Delivery – Roadmaps, Go-to-Market Strategy, Cost Optimization, Global Deployments, Customer-Centric Innovation
Certification
Professional Scrum Master I (PSM1) – Scrum.org (2018)
Key Projects & Accomplishments
- OTT Platforms – Designed adaptive bitrate, DRM, CDN workflows for global streaming.
- AI/ML Integration – Built personalization & recommendation models, improving engagement & retention.
- SaaS Multi-Tenancy – Implemented tenant isolation & billing systems for diverse global customers.
- Cloud Optimization – Leveraged AWS & Azure to reduce infra costs while improving scalability.
Timeline
Director of Engineering
U2opia Mobile
08.2016 - Current
Co-Founder/Director
FlatMate
12.2014 - 07.2016
Co-Founder/Director
Media Origin Technology
06.2012 - 05.2015
Senior Solution Architect, TV & Media
Ericsson
06.2010 - 06.2012
Project Manager
Dilithium Networks
06.2009 - 06.2010
Senior Project Manager
Comviva (Bharti Telesoft)
10.2005 - 06.2009
Engineering Manager
Agilis Technologies
08.2003 - 10.2005
Consultant
Lucent Technologies
05.2000 - 06.2002
Developer
TCS Nortel
07.1997 - 05.2000
B.E. - Electronics & Communications
Delhi Institute of Technology