A versatile & goal-oriented professional with 7+ years of experience in strategic planning, logistics, and business transformation. Proven ability to drive operational excellence, optimize cost structures, and build high-performing teams in fast-paced, high-growth environments. Adept at driving innovation, fostering cross-functional collaboration, and aligning supply chain strategies with broader business goals to deliver sustainable growth and competitive advantage.
Overview
9
9
years of professional experience
Work History
Supply Chain & Management Lead
E-Chargeup Solutions Pvt. Ltd.
New Delhi
02.2024 - Current
Spearhead supply chain strategy to enhance operational efficiency and scalability within business framework.
Cultivated robust vendor and supplier relationships to negotiate favourable contracts, enhance supplier performance, and ensure seamless procurement.
Conducted regular supplier audits to assess compliance with contractual agreements, quality standards, and sustainability practices.
Leveraged advanced negotiation skills to secure advantageous payment terms, reducing working capital requirements.
Coordinated transportation and managed inward planning effectively, ensuring seamless handling of inward receipt notes (IRN), goods receipt notes (GRN), and liquidation processes.
Championed continuous process improvements utilising lean six sigma methodologies to optimise operational efficiency.
Established and monitored key performance metrics to deliver executive-level insights.
Assist in resolving local operational issues by identifying and addressing risks in inventory fulfilment and staffing.
Support block stock reduction initiatives and manage aged inventory to lower holding costs and associated risks.
Contribute to effective risk management strategies to enhance operational efficiency.
Establish and monitor key performance metrics to provide executive-level insights and data-driven strategic recommendations.
Senior Supply Chain Strategist
Upscalio Ind. Pvt. Ltd.
Gurgaon
06.2022 - 02.2024
Designed end-to-end supply chain solutions for a rapidly growing D2C ecosystem, with full ownership of implementation and optimisation.
Developed proactive demand forecasting models to optimise inventory levels and enhance agility in fulfilment operations.
Optimised last-mile delivery networks to enhance customer experience and ensure timely performance.
Led supply chain risk assessments and mitigation strategies to ensure business continuity, and resilience.
Fostered strategic partnerships with logistics service providers to drive operational excellence and cost efficiency.
Established best-in-class return and refurbishment processes, enhancing product lifecycle management, and sustainability initiatives.
Senior Executive
Flipkart Ind Pvt Ltd
Gurgaon
10.2020 - 06.2022
Assisted in managing supply chain operations for high-volume e-commerce fulfilment centres.
Supported multi-functional teams in achieving cost reductions.
Facilitated warehouse process improvements and boosted fulfilment efficiency.
Drove key operational metrics to enhance efficiency and reduce damages, errors, and TAT breaches.
Championed employee training and talent development initiatives to foster high engagement and performance standards.
Executed inventory activities including stowing and picking, to enhance operational efficiency.
Planning and executing inventory activities such as stowing and picking while maintaining inventory accuracy managed.
Orchestrated outbound dispatch of over 400,000 shipments daily across 63 categories during TBBD(The Big Billion Days sale).
Maintained clean, safe working environments to eliminate accident risks.
Executed comprehensive inventory counts and maintained stock control through accurate physical reconciliations with digital systems.
Ensure adherence to standard operating procedures (SOPs) for inbound and outbound inventory processes, to uphold operational consistency and quality.
Coordinated scheduling of activities to optimise vehicle slot times and ensure adherence to SLA timelines.
Assisted in ensuring the accurate receipt of goods in the warehouse management system (WMS).Supported implementation of new processes on warehouse floor.
Contributed to meeting target timelines for goods processing.
Assisted in managing a diverse inventory of over 12,000 SKUs, while monitoring inventory KPI metrics for insights on performance.Conducted daily audits of the top ten SKUs and the oldest stock items to ensure accuracy and minimise stock ageing.
Supported inventory management initiatives through continuous tracking of SKU performance.
Assisted in conducting root cause analyses for warehouse exceptions to uphold operational standards.Supported corrective action implementation to enhance efficiency within processes.Participated in warehouse preparations for monthly and quarterly close processes.
Monitor SKU shrinkage to identify and mitigate inventory losses effectively.
Optimised space utilisation within the warehouse to enhance operational efficiency.
Directed a team of 45 staff, encompassing data entry operators, associates, and supervisors, to optimise warehouse operations.
Monitored transportation and logistics activities, ensuring timely and cost-effective delivery.
Educational Consultant
Future-Tech
Noida, India
05.2017 - 09.2019
Facilitated aptitude and achievement assessments to empower clients in evaluating interests, skills, and abilities.
Evaluated clients' backgrounds, education, and training to establish realistic goals for personal and professional development.
Ensure customer satisfaction through exceptional sales service delivery.
Assessed customer needs and delivered tailored information about product features.
Coordinated and managed curriculum development and course catalogue entries, supporting accurate and timely provision of course information.
Connected students with information and resources to promote academic progress and empowered students to explore new interests.
Lead Consultant - Microsoft Dynamics 365 Supply Chain Management at AccentureLead Consultant - Microsoft Dynamics 365 Supply Chain Management at Accenture
<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY<ul>
<li>Currently working with Himalaya Wellness Company as a commercial officer NMT.</li>
<li>Handling the order processing of modern trade, CNC business in South.</li>
<li>Coordinate with ASM, KAM, and ZLC for proper rate, GST, and scheme updating of material in the system, and update the new EAN/SKU in the buyer master.</li>
<li>Coordinating with buyers for various amendments in the PO through mail, portal, and telephone.</li>
<li>Maintaining and updating the various master files for smooth and error-free work.</li>
<li>Guide and train the subordinates for proper workflow.</li>
<li>Update various chain masters, and provide them to the customer for updates in their system to avoid mismatches in POs.</li>
<li>Coordinated with vendors to ensure timely delivery of products.</li>
<li>Supported sales teams with product information and training resources.</li>
<li>Coordinated activities across different departments to meet deadlines efficiently.</li>
<li>Generate and analyze reports as per the KAM's requirements.</li>
<li>Analyzing the Fill Report to minimize the mistakes and plan for the same.</li>
<li>Analyze the SRN report to understand issues, and take corrective actions to minimize the sales loss. Also, provide the remarks to senior management for further SRN approvals.</li>
<li>Coordinating with depots for physical stock status, smooth flow of order processing as per the dispatch schedules, and resolving the queries regarding the same.</li>
<li>Resolving the queries of the sales team related to the order processing.</li>
<li><br></li>
<li>Resolved any disputes between customers and suppliers in an efficient manner.</li>
<li>Analyzed data to identify areas where cost savings could be made within the supply chain process.</li>
<li>Maintained positive working relationship with fellow staff and management.</li>
<li>Identified needs of customers promptly and efficiently.</li>
</ul> at HIMALAYA WELLNESS COMPANY