SARANYA BALAKRISHNAN
Product Management
Bengaluru
Summary
Dynamic Product Management Leader with over 16 years of experience in product strategy, engineering, and delivery, including more than 8 years dedicated to end-to-end Product Management. A robust technical foundation in Tibco and Java complements a proven track record of successfully launching impactful products such as HPX across the FinTech, Logistics, and Printer sectors. Expertise in roadmap planning, product lifecycle management, monetization strategies, and cross-functional leadership drives innovative AI-led product transformations, exemplified by initiatives like AI Printer and AI Scan-to-Email Summary. Recognized for strategic thinking and customer-centric execution while effectively leading global teams to achieve high-impact results.
Overview
17
17
years of professional experience
5
5
Certifications
Work History
Product Manager
HP INC
07.2025 - Current
- Own and manage multiple HP consumer products, including HP printers and the HP app, driving end-to-end product strategy, execution, and customer experience.
- Partner with business teams to intake ideas, shape requirements, and translate needs into clear product outcomes. Collaborate closely with engineering to refine the scope, align on feasibility, and support the delivery of roadmap features.
- Lead major initiatives across onboarding, authentication, cybersecurity, and core app experiences, incorporating direct customer insights, and feedback loops to continuously improve product quality.
- Drive rebranding efforts, UX improvements, and feature enhancements that contributed to higher HP App ratings, and improved customer satisfaction.
- Identify monetization opportunities using user behavior data, and lead the sunsetting of legacy applications, delivering measurable cost optimization.
- Lead AI-driven innovation at HP, contributing to the launch of AI-powered printers, and developing intelligent features such as AI Scan-to-Email Summary, boosting user productivity and automation.
Program Manager – Product & Delivery Leadership
VISA
03.2023 - 07.2024
- Led end-to-end product execution from concept to launch, translating business needs into clear product requirements and aligning engineering, QA, operations, and customer teams around shared outcomes.
- Partnered with cross-functional stakeholders to define product goals, scope features, prioritize backlogs, and ensure delivery of high-quality product increments.
- Drove quarterly product planning and contributed to Quarterly Business Reviews, ensuring roadmap alignment with strategic priorities and customer needs.
- Managed product risks, dependencies, and cross-team coordination, using Scrum of Scrums and SAFe frameworks to unblock teams and maintain predictable delivery.
- Oversaw a multi-quarter product roadmap across a group of highly technical projects, providing clear communication and visibility to executive stakeholders throughout execution.
- Utilized agile methodologies to support iterative product development, improve team velocity, and enhance collaboration between engineering, product, and customer teams.
- Engaged directly with VISA clients to gather insights, validate requirements, address issues, and incorporate feedback into product improvements, strengthening customer relationships.
Application Manager
Societe Generale
05.2014 - 03.2023
- Collaborated closely with product teams to define specifications, requirements, and acceptance criteria, ensuring clarity and alignment across stakeholders.
- Gained strong hands-on experience in end-to-end product management, working directly on feature ideation, prioritization, and maximizing product value in the market.
- Led product roadmaps by defining feature strategy, sequencing initiatives, and aligning with customer needs, competitive insights, and market trends.
- Drove the product vision and strategy for Response Quality and Panelist Experience, managing cross-company expectations, and ensuring timely delivery.
- Partnered with engineering, design, and product teams to align on strategy, dependencies, and priorities, enabling seamless execution across functions.
- Led costing, planning, tracking, and execution of complex programs across engineering and cross-functional teams, ensuring predictable, high-quality delivery.
- Contributed to global planning processes, including budgeting, prioritization, headcount planning, forecasting, and variance analysis.
- Identified critical issues, risks, and dependencies early, and drove resolutions quickly to maintain roadmap momentum and delivery confidence.
- Communicated product and program progress to stakeholders at all levels, including risk status, dependencies, and change management updates.
- Facilitated stakeholder meetings, and presented KPI dashboards, metrics, and insights to support strategic decision-making.
- Projects – Agreements, Onboarding, Collateral Management, Trading.
Lead Software Engineer & Agile Master
Société Générale
01.2014 - 01.2019
- Led end-to-end delivery for Contract Management applications within Investment Banking, working closely with business teams on requirements and solution design.
- Drove Agile ceremonies, backlog planning, and PI planning to support predictable delivery and roadmap execution.
- Collaborated with global stakeholders to improve application performance, stability, and operational efficiency.
- Built strong technical foundation in integration (Tibco), databases, and CI/CD, enabling smooth transition into product leadership roles.
Software Engineer
Mphasis (FedEx)
01.2009 - 01.2014
- Developed and supported enterprise logistics applications for FedEx, collaborating with onsite stakeholders in Brussels.
- Improved system performance, optimized workflows, and enhanced data accuracy for shipment processing systems.
- Contributed to production support and end-to-end system reliability across L1–L3 operations.
- Built foundational skills in problem-solving, analysis, and customer communication that strengthened future product roles.
Education
Anna University
Tamil Nadu, India 04.2001 -
Skills
AI/GenAI product development
Agent workflow design
Prompt engineering
Process automation
Roadmapping
Requirements & PRD writing
Customer discovery
Metrics & A/B testing
Stakeholder management
Agile (Scrum, Kanban)
Certification
Lean Portfolio Management (LPM) – 2024
Timeline
Product Manager
HP INC
07.2025 - Current
Program Manager – Product & Delivery Leadership
VISA
03.2023 - 07.2024
Application Manager
Societe Generale
05.2014 - 03.2023
Lead Software Engineer & Agile Master
Société Générale
01.2014 - 01.2019
Software Engineer
Mphasis (FedEx)
01.2009 - 01.2014
Anna University
04.2001 -