SARANYA K
CHENNAI
Summary
Accomplished Senior Manager with a proven track record at CHOLAMANDALAM INVESTMENT & FINANCE CO LTD, excelling in operations management and strategic planning. Demonstrated expertise in business performance management and fostering cross-functional collaboration. Achieved competitive advantage through data-driven decision-making, leading high-performing teams to exceed objectives with exceptional organizational growth.
Overview
13
13
years of professional experience
Work History
Senior Manager
CHOLAMANDALAM INVESTMENT & FINANE CO LTD
CHENNAI
08.2021 - Current
- Assigned work and monitored performance of project personnel.
- Created detailed reports on project progress for senior management review.
- Analyzed competitive landscape to adjust strategies and maintain competitive advantage.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Established effective communication channels between different departments within the organization.
- Reported to executive leadership on performance metrics, challenges, and strategic opportunities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Worked effectively in team environments to make the workplace more productive.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Oversaw talent acquisition, training, and development programs to build high-performing teams.
Sr.Officer
Chola Business Service Ltd
CHENNAI
04.2012 - 07.2021
- Facilitated training sessions for new employees on company policies and procedures.
- Established and maintained relationships with key stakeholders to support business objectives.
- Set specific goals for projects to measure progress and evaluate end results.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Oversaw quality assurance efforts to maintain high standards of product and service delivery.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Coordinated with other departments to ensure successful completion of projects.
- Managed workflow, schedules, quality, and compliance for employees.
Education
Bachelor of Science - MATHAMATICS
MADRAS UNIVERSITY
CHENNAI12-2018
Skills
- Business performance management
- Reporting oversight
- Data analytics
- Operations management
- Cross-functional collaboration
- Data-driven decision making
- Strategic planning
TRAINED COURSES
I’m was Trained the below listed Process methods.
➢ Six Sigma
➢ Kaizen
➢ 5S
➢ VSM (Value Steam Mapping)
➢ Lean Process
➢ QCG
PERSONAL INFORMATION
- Date of Birth - 23-July-1990
- Marital Status - Married
Languages
Tamil
First Language
English
Advanced
C1
Timeline
Senior Manager
CHOLAMANDALAM INVESTMENT & FINANE CO LTD
08.2021 - Current
Sr.Officer
Chola Business Service Ltd
04.2012 - 07.2021
Bachelor of Science - MATHAMATICS
MADRAS UNIVERSITY