Journalling
Saranya M
Cloud Data Analyst Lead
Tirunelveli DIST
Overview
10
10
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Application Lead
HP BSM
02.2019 - 03.2020
- Leading the team as a Data Analyst
- Analysing the Cloud PaaS Services metrics and pulling these metric data with Python and monitoring those metrics in SPLUNK dashboards
- Data in Splunk data are integrated with Service Now to raise incidents when threshold breaches occur
- Along with Metrics data of Cloud Services, DB, Compute and Storage insights can be monitored
- Worked in Agile Methodology by creating Sprints
- Project, HP BSM is an Accenture Cloud platform project
- This project mainly focuses on analysing the metrics of Cloud services and monitoring these through data models in SPLUNK ITSI.
Application Sr Data Analyst
SingTel OPTUS
08.2013 - 02.2019
- Worked in SPLUNK ITSI, by creating data models for Cloud services
- Cloud services like AWS, AZURE, and GCP metrics are being captured through SPLUNK TAs and monitored through the SPLUNK dashboard
- Created and configured KPIs in Splunk IT Service Intelligence (ITSI)
- Developed KPIs associated with a service and built glass tables
- Configured services, Entities with corresponding KPI metrics in Splunk ITSI Application
- SingTel-OPTUS, Australia's second-largest Communication Network, uses Kenan Technology to rate and bill its post-paid customers
- This project primarily involves Provisioning, Mediation, Rating, Billing, Payments, and Collections
- We cater to the client requisites and maintenance of the applications.
SPLUNK developer
Optus
03.2016 - 07.2018
- Developed SPLUNK dashboards, reports, scheduled searches, and alerts
- Worked in Splunk Searching and Reporting modules, Knowledge Objects, Administration, and Dashboards
- Created many POC dashboards for IT Operations which were used to monitor application and server health
- Generate or enhance Splunk Dashboards, Reports, and Alerts
- Created Visualizations, Statistical reports, summary indexes, lookups, regular expressions and alerts, and good experience writing SPL complex queries
- Helping the UNIX and Splunk administrators to deploy Splunk across the UNIX and Windows environments
- Communicate with peers and supervisors routinely, document work, meetings, and decisions.
Billing Analyst
Optus
08.2013 - 08.2018
- Resolving the data fix for business-related issues and extracting data as per the requirements
- Automating manual workarounds through Shell Scripting
- Analysed recurring issues/incidents and resolved them as a permanent fix
- This includes Code change with all the testing required
- Grooming all members in the Team and made them to handle the application independently
- Responsible for improving overall SLAs performance and maintaining overall SLA performance to be above target levels.
Education
M.E -
CEG Campus, Anna University
B.E - undefined
Anna University Board
Skills
Splunk
Certification
Microsoft Certified: Azure Developer Associate
Additional Information
- Experience 9+ years of IT experience, with 3 years in cloud Services (Azure & AWS), Splunk for 6 years.
- Experience in working directly at client locations.
- Direct interaction with clients to analyze, find the root cause, and deliver solutions for ad-hoc and On-demand requirements.
- Experience in customer-facing and team interaction skills (handled a team of 10 members)
Interests
Accomplishments
- Developed an assets that automated the monitoring and alerting of metrics for Cloud Services.
- Won ACE (Accenture Celebrating Excellence) award.
Timeline
Microsoft Certified: Azure Developer Associate
07-2023
AWS - Amazon Web Services Certified Developer - Associate
04-2022
Application Lead
HP BSM
02.2019 - 03.2020
SPLUNK developer
Optus
03.2016 - 07.2018
Billing Analyst
Optus
08.2013 - 08.2018
Application Sr Data Analyst
SingTel OPTUS
08.2013 - 02.2019
M.E -
CEG Campus, Anna University
B.E - undefined
Anna University Board