Overview
Work History
Education
Skills
Certification
Additional Information
Interests
Accomplishments
Timeline
Generic
Saranya M

Saranya M

Cloud Data Analyst Lead
Tirunelveli DIST

Overview

10
10
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Application Lead

HP BSM
02.2019 - 03.2020
  • Leading the team as a Data Analyst
  • Analysing the Cloud PaaS Services metrics and pulling these metric data with Python and monitoring those metrics in SPLUNK dashboards
  • Data in Splunk data are integrated with Service Now to raise incidents when threshold breaches occur
  • Along with Metrics data of Cloud Services, DB, Compute and Storage insights can be monitored
  • Worked in Agile Methodology by creating Sprints
  • Project, HP BSM is an Accenture Cloud platform project
  • This project mainly focuses on analysing the metrics of Cloud services and monitoring these through data models in SPLUNK ITSI.

Application Sr Data Analyst

SingTel OPTUS
08.2013 - 02.2019
  • Worked in SPLUNK ITSI, by creating data models for Cloud services
  • Cloud services like AWS, AZURE, and GCP metrics are being captured through SPLUNK TAs and monitored through the SPLUNK dashboard
  • Created and configured KPIs in Splunk IT Service Intelligence (ITSI)
  • Developed KPIs associated with a service and built glass tables
  • Configured services, Entities with corresponding KPI metrics in Splunk ITSI Application
  • SingTel-OPTUS, Australia's second-largest Communication Network, uses Kenan Technology to rate and bill its post-paid customers
  • This project primarily involves Provisioning, Mediation, Rating, Billing, Payments, and Collections
  • We cater to the client requisites and maintenance of the applications.

SPLUNK developer

Optus
03.2016 - 07.2018
  • Developed SPLUNK dashboards, reports, scheduled searches, and alerts
  • Worked in Splunk Searching and Reporting modules, Knowledge Objects, Administration, and Dashboards
  • Created many POC dashboards for IT Operations which were used to monitor application and server health
  • Generate or enhance Splunk Dashboards, Reports, and Alerts
  • Created Visualizations, Statistical reports, summary indexes, lookups, regular expressions and alerts, and good experience writing SPL complex queries
  • Helping the UNIX and Splunk administrators to deploy Splunk across the UNIX and Windows environments
  • Communicate with peers and supervisors routinely, document work, meetings, and decisions.

Billing Analyst

Optus
08.2013 - 08.2018
  • Resolving the data fix for business-related issues and extracting data as per the requirements
  • Automating manual workarounds through Shell Scripting
  • Analysed recurring issues/incidents and resolved them as a permanent fix
  • This includes Code change with all the testing required
  • Grooming all members in the Team and made them to handle the application independently
  • Responsible for improving overall SLAs performance and maintaining overall SLA performance to be above target levels.

Education

M.E -

CEG Campus, Anna University

B.E - undefined

Anna University Board

Skills

    Splunk

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Certification

Microsoft Certified: Azure Developer Associate

Additional Information

  • Experience 9+ years of IT experience, with 3 years in cloud Services (Azure & AWS), Splunk for 6 years.
  • Experience in working directly at client locations.
  • Direct interaction with clients to analyze, find the root cause, and deliver solutions for ad-hoc and On-demand requirements.
  • Experience in customer-facing and team interaction skills (handled a team of 10 members)


Interests

Journalling

Accomplishments

  • Developed an assets that automated the monitoring and alerting of metrics for Cloud Services.
  • Won ACE (Accenture Celebrating Excellence) award.

Timeline

Microsoft Certified: Azure Developer Associate

07-2023

AWS - Amazon Web Services Certified Developer - Associate

04-2022

Application Lead

HP BSM
02.2019 - 03.2020

SPLUNK developer

Optus
03.2016 - 07.2018

Billing Analyst

Optus
08.2013 - 08.2018

Application Sr Data Analyst

SingTel OPTUS
08.2013 - 02.2019

M.E -

CEG Campus, Anna University

B.E - undefined

Anna University Board

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Saranya MCloud Data Analyst Lead