SARANYA S
GOLD LOAN SALES OFFICER
Chennai
Summary
Results-driven Banking and Finance Professional with proven expertise in gold loan sales, customer acquisition, loan processing, and compliance. Skilled in financial reporting, accounting, and administrative management, with hands-on experience across multiple industries. Adept at building strong client relationships, achieving sales targets, and cross-selling financial products to maximize revenue. Recognized for accuracy, professionalism, and delivering customer-focused solutions.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Gold Loan Sales Officer
HDFC Bank Ltd
04.2022 - Current
- Proactively acquired new customers and effectively promoted gold loan products to expand the client base.
- Consistently achieved sales targets, contributing to sustainable business growth and profitability.
- Supported end-to-end loan processing, including gold valuation and accurate documentation.
- Ensured strict compliance with KYC norms and adhered to all regulatory and banking guidelines.
- Cultivated and maintained strong customer relationships by addressing queries with professionalism and efficiency.
- Identified opportunities to cross-sell additional financial products, enhancing revenue and customer value.
Telecaller Executive
State Bank of India
01.2022 - 03.2022
- Managed inbound and outbound calls to promote a range of banking products and services.
- Generated qualified leads and successfully converted prospects into customers.
- Resolved customer queries promptly while maintaining accurate records of interactions.
- Conducted systematic client follow-ups to drive conversions and consistently achieve sales targets.
Admin Officer
JLIN Construction
01.2020 - 12.2021
- Oversaw daily office operations and ensured smooth execution of administrative tasks.
- Assisted in preparing project documentation while maintaining strict regulatory compliance.
- Processed vendor invoices, managed payroll, and maintained accurate financial records.
- Facilitated effective communication and coordination between internal teams, clients, and external suppliers.
Accountant
Shankara Catering Services
03.2021 - 09.2021
- Maintained accurate financial records, invoices, and ledgers to support business operations.
- Monitored income and expenses while conducting detailed food cost analysis for profitability.
- Managed vendor payments, payroll processing, and ensured timely tax filings.
- Prepared financial reports and ensured compliance with established accounting standards and regulations.
Education
B.Com - Banking Management
Ethiraj College for Women
01.2019
HSLC - undefined
Bentick Higher Secondary School for Girls
01.2014
Skills
- Gold Loan Sales & Customer Acquisition
- Loan Processing & Documentation
- KYC Compliance & Risk Assessment
- Customer Relationship Management
- Financial Reporting & Accounting
- Sales & Lead Generation
Personal Information
- Date of Birth: 07/22/98
- Nationality: Indian
Timeline
Gold Loan Sales Officer
HDFC Bank Ltd
04.2022 - Current
Telecaller Executive
State Bank of India
01.2022 - 03.2022
Accountant
Shankara Catering Services
03.2021 - 09.2021
Admin Officer
JLIN Construction
01.2020 - 12.2021
HSLC - undefined
Bentick Higher Secondary School for Girls
B.Com - Banking Management
Ethiraj College for Women
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