To work and succeed in a stimulating and challenging environment, where I can utilize my skills, gain further experience, and contribute to the organization's productivity and reputation.
Highly enthusiastic professional with strong leadership qualities.
Self-motivated individual, able to take initiative and responsibility.
Strong communication skills, with a proven ability to build rapport.
Quick learner, adaptable to new environments, and teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Lead Associate
WNS Global Services Ltd.
Chennai
03.2025 - Current
Working as a Quality Analyst for trade payments handling collection and LC payments
Perform end-to-end settlement checks as a secondary reviewer (Quality Analyst) to ensure accuracy, completeness, and compliance.
Identify internal processing errors, providing feedback to reduce recurring defects, and operational risks.
Responsible for preparing daily audit reports, developing effective sampling strategies, and analyzing agent-level performance data to support process quality and operational accuracy, identify training needs, and drive data-backed decision-making for productivity and quality.
Cross-skilled in MT103 settlements and experienced with MT202 SWIFT messages.
Reviewed trade finance transactions as per ICC guidelines & SOPs.
Performed Compliance, Vessel checks, AML, Pricing/Tariff, and Client-specific validations.
Supported team leader with inventory management and mentored new joiners.
Process Associate - SSA Trade
Tata Consultancy Services
Chennai
08.2019 - 12.2022
Handled Import and Export Collections.
Performed Compliance Screening and AML checks.
Acted as Maker for testing activities & system enhancements.
Managed incoming queries related to SWIFT messages.
Education
B.Com - Commerce
Nazareth College of Arts And Science
Avadi, Chennai
04-2019
Class XII - Commerce
Elite Matric Hr. Sec. School
Redhills, Chennai
04-2016
Class X -
Elite Matric Hr. Sec. School
Redhills, Chennai
04-2014
Skills
Quality assurance
Effective communication
Multitasking Abilities
Decision-making
Teamwork and collaboration
Goal setting
Adaptability
Certification
Certified Trade Finance Operations - Level 1 & 2
Tally ERP 9
Fundamentals of Capital Market
Accomplishments
• Awarded as Star of the quarter in the month of September 2023 • Awarded "Special Achievement Award" in the month of June 2020, January 2021 and March 2021. • Ample Client Appreciations for achieving TAT for Import and Export Collections • December 2017- Attended International Conference on recent trends in commerce which was held at Nazareth Arts and Science College.