Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
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Saraswati Rai

Saraswati Rai

Kalimpong

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

3
3
years of professional experience

Work History

Sales Associate

GAS
Bangalore
01.2024 - 04.2025
  • Achieved or exceeded daily and weekly sales goals through proactive engagement and upselling techniques.
  • Collaborated with team members to meet store targets, and ensure a seamless shopping experience.
  • Supported inventory audits by accurately tagging, folding, and organizing merchandise.
  • Informed customers about fabric care, fit, and styling options to help them make confident purchase decisions.
  • Guided shoppers on current trends and how to build outfits, enhancing their shopping experience and satisfaction.

Sales Associate

American Eagle
Bangalore
01.2023 - 11.2023
  • Achieved or exceeded daily and weekly sales goals through proactive engagement and upselling techniques.
  • Maintained up-to-date knowledge of store merchandise and policies.

Sales Associate

Levi's
Bangalore
01.2022 - 11.2022
  • Assisted customers in selecting and fitting clothing items.
  • Maintained store appearance through effective merchandising techniques.
  • Educated customers on product features and benefits.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.

Education

GED -

Sampu Higher Secondary School
Lolay, Kalimpong
04-2021

High School Diploma -

Sampu Higher Secondary School
Lolay, Kalimpong
04-2019

Skills

  • Upselling and cross selling
  • Customer engagement
  • Product knowledge
  • Team collaboration
  • Problem solving
  • Time management
  • Goal oriented

Languages

Nepali
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2

Hobbies

  • Dancing, Cooking, Travelling and listening to Music

Timeline

Sales Associate

GAS
01.2024 - 04.2025

Sales Associate

American Eagle
01.2023 - 11.2023

Sales Associate

Levi's
01.2022 - 11.2022

GED -

Sampu Higher Secondary School

High School Diploma -

Sampu Higher Secondary School

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Saraswati Rai