SARATH LAL S
ALAPPUZHA
Summary
Dynamic Senior Branch Relationship Manager at Muthoot Microfinance Limited, adept at driving customer engagement through innovative promotional campaigns. Expert in credit analysis and relationship management, I excel in enhancing operational efficiency and fostering strong client relationships, resulting in significant business growth and improved customer satisfaction.
Overview
7
7
years of professional experience
Work History
Senior Branch Relationship Manager
Muthoot microfinance limited
ALAPPUZHA
06.2018 - Current
- Designed promotional campaigns aimed at increasing customer engagement with the bank's products and services.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to banking operations.
- Collaborated with other departments within the bank to provide a high level of customer service.
- Established relationships with local businesses and organizations through various marketing activities.
Education
University of Kerala - B A Sociology
D S Institute Management
ALAPPUZHA (Course Completed)03-2018
High School Diploma -
Holy Family Hss Kattoor Alappuzha
ALAPPUZHA01-2016
DATA ENTRY
Prolance Academy (Authorised CDit Centre)
ALAPPUZHA06-2016
Hospitality -
Dr Reddy Foundation Skill Development
Alappuzha06-2015
Skills
- Credit analysis
- Client onboarding
- Banking operations
- Operational efficiency
- Cash management
- Budget planning
- Portfolio management
- Branch administration
- Sales management
- Effective customer communication
- New business generation
- Client acquisition
- Loans
- Relationship review process
- Customer service
- Sales expertise
- Schedule management
- Sales data analysis
- Risk management
- Relationship management
Timeline
Senior Branch Relationship Manager
Muthoot microfinance limited
06.2018 - Current
University of Kerala - B A Sociology
D S Institute Management
High School Diploma -
Holy Family Hss Kattoor Alappuzha
DATA ENTRY
Prolance Academy (Authorised CDit Centre)
Hospitality -
Dr Reddy Foundation Skill Development
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