Saravana M
Senior Analyst
Bangalore
Summary
Thorough Senior Analyst with over a 6-year background in Analytics. Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
Senior Analyst
Harman Connected Services
Bengaluru
01.2018 - Current
- Playing a vital role in a process that deals with Claims and Data which is collected from Providers/ Facility across the US and are processed
- Perform data analysis and quality control within established service level agreements
- Provides thorough data & powerful analytics to help professionals understand the full market lifecycle pharmaceutical products, from predictive market analysis to patient influence, physician prescribing, pharmacy fulfillment, payer reimbursement and sales compensation
- Data management, validation and verification using Microsoft Access, MS Excel, Mainframe, and Internal Application (Putty – Commands, SQL, PHAST tool, Hadoop, Python and Hive)
- Build query statements to perform data extracts across multiple data sets and platforms
- Gathering requirements from the data vendors/clients on a regular basis regarding the new data supplier getting on-boarded and making the necessary requirements using various technical tools
- Apply quality control methods to evaluate the accuracy of deliverable and/or project analysis.
Associate Operations
Brillio Technologies
Bengaluru
02.2017 - 01.2018
- Analyzing the cases and examining the health-State, as per the guidelines of the Microsoft
- Deciding the outcome based on the conversation between the Microsoft Engineer and Microsoft the customer
- Sending reports to Technical Account Manager (TAM) with standard format before the deadline to meet the SLA
- Billing the cases in unicorn tool for the reviewed cases
- Escalating the cases to appropriate functional areas and following up with those functional areas to ensure the completion within designated SLAs (Service level agreements)
Education
Bachelor of Engineering - Computer Science
Visveswaraya Technological University
Bangalore, India 07.2012 - 05.2016
Accomplishments
• In recognition of contribution and continuous enhancement of competencies, have been promoted to Senior Analyst with effect from Jul-21.
• Awarded as Best performer of the Team multiple times.
• Awarded as Champion of the Team for effectively handling and supporting the team to achieve the tasks with on time delivery and quality.
Timeline
Senior Analyst
Harman Connected Services
01.2018 - Current
Associate Operations
Brillio Technologies
02.2017 - 01.2018
Bachelor of Engineering - Computer Science
Visveswaraya Technological University
07.2012 - 05.2016
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