Ankit Tiwari
Bengaluru
Summary
Dynamic Lead Business Analyst at Harman Connected Services with expertise in cross-functional collaboration and process optimization. Proven track record in delivering impactful solutions through effective stakeholder engagement and meticulous requirement gathering. Adept at enhancing operational efficiency and driving successful project outcomes in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Lead Business Analyst
Harman Connected Services
Bengaluru
04.2024 - Current
- Delivered timely support by tracking issues and communicating resolutions to end users.
- Performed root cause analysis of production issues and proposed solutions for resolution.
- Identified areas where automation could improve efficiency in business operations.
- Managed and led meetings and workshops with multiple departments to solidify requirements.
- Developed process maps and data flow diagrams to identify business processes, gaps and opportunities for improvement.
- Worked closely with project managers, developers, designers, product owners, QA testers and other stakeholders
- Assisted with customer requests and answered questions to improve satisfaction.
Senior Associate
PWC
Mumbai
12.2023 - 03.2024
- Collaborate with stakeholders to elicit, document, and prioritize business requirements for software projects
- Facilitate discussions between business users, developers, and other stakeholders to resolve ambiguities and align expectations
- Collaborate with architects and developers to design software solutions that meet business objectives and technical constraints
- Developing functional specifications for use by system developers
- Facilitated change management initiatives, ensuring smooth transitions during organizational transformations
Analyst
Imocha Pvt Ltd
Pune
12.2023 - 03.2024
- Managed day-to-day execution of client projects, ensuring successful delivery and meeting project objectives
- Assist Product Owner with Backlog grooming, User Story development and prioritization
- Collaborated closely with clients and delivery team to achieve project success
- Demonstrating product to the stakeholders
- Worked closely with development teams (such as software developers or IT teams) to ensure that solutions are developed according to business requirements and specifications
Senior Executive
Trigent Software
Bengaluru
11.2022 - 07.2023
- Lead ongoing reviews of business processes and developing optimization strategies
- Identify performance issues and potential improvement areas
- Performed user acceptance testing
- Created & maintained user stories in Jira Software
Senior Associate
Buyerforesight Pvt Ltd
Bengaluru
05.2022 - 11.2022
- Gathered intelligence on business requirements by interviewing stakeholders and analyzing workflows and procedures
- Provided analytics and decision-support tools to advance clients' restructuring and consolidation strategies
- Translated stakeholder requirements into concrete deliverables such as user cases, functional specifications, and process and data model diagrams
- Facilitated on-time, under-budget launch of new business software
Associate
Beatroute Route Pvt Ltd
Gurugram
01.2020 - 02.2021
- Gathered requirements from stakeholders & presented to the development & different teams involved in the product development
- Created User stories according to the requirements making sure they meet acceptance criteria
- Conduct user acceptance testing to ensure new software solutions meet all business needs
- Gathered and reviewed information for quality and accuracy
Research Analyst
Group Isource
Noida
06.2017 - 07.2019
- Developed and delivered a competitive analysis report to the sales team
- Generating leads for different IT product
- Obtaining market data and assessing information from a variety of sources and examining the qualitative and quantitative data of competitors' products
- Obtained and analyzed data from a range of sources (both external and internal) such as OneSource, Sales navigator, Zoom info, Hoovers, and others
Education
Master of Business Administration -
Bharati Vidyapeeth University
Pune07.2022
Skills
- Cross-functional collaboration
- Project Management
- Process mapping
- Business requirements
- Stakeholder engagement
- User acceptance testing
- Agile methodology
- Requirement Gathering
- Documentation
- Presentations and decks
- Product management
- Process optimization
Timeline
Lead Business Analyst
Harman Connected Services
04.2024 - Current
Senior Associate
PWC
12.2023 - 03.2024
Analyst
Imocha Pvt Ltd
12.2023 - 03.2024
Senior Executive
Trigent Software
11.2022 - 07.2023
Senior Associate
Buyerforesight Pvt Ltd
05.2022 - 11.2022
Associate
Beatroute Route Pvt Ltd
01.2020 - 02.2021
Research Analyst
Group Isource
06.2017 - 07.2019
Master of Business Administration -
Bharati Vidyapeeth University
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