Summary
Overview
Work History
Education
Skills
Certification
Awards
Additional Information
Timeline
Generic

Saravanakumar Krishna

Bangalore

Summary

Electronics & Communication Engineer with 15 years of experience in Business Intelligence, Data Science and AI, skilled at transforming data into valuable insights. Experienced in leading BI application development projects. I collaborate effectively with global teams, including Product Management, Change Management, Solution Architects, Business Analysts, and Local Operations.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Technical Manager

HCLTech
11.2019 - Current
  • Gather required data from KEDBs, SOPs, and ticket dumps, and store them in Azure blob Storage to streamline data accessibility for analysis
  • Perform data preprocessing, clustering, and create vector embeddings using OpenAI services for enhanced data retrieval
  • Leverage NLP services for language detection, data stemming/lemmatization, and automatic translation, standardizing input to English and outputting to the preferred language
  • Achieved secure data handling by leveraging Azure Presidio to manage and protect PII data in compliance with regulatory requirements
  • Design, develop and deploy custom RAG models in Azure ML Workspace, integrating prompt flows into an ITSM chatbots powered by GenAI to support Production Support teams in quickly resolving issues by reducing the turnaround time by 30%
  • Creating insightful dashboards in Tableau and traditional BI reports in SAP BusinessObjects to support decision-making and operational efficiency
  • Using Translation Management Tool to convert the English language to the desired languages based on the user local
  • Automating the deployment process for Tableau Dashboards, BusinessObjects and Autosys jobs using CI/CD pipeline which helps in version management, reduces the risks and manual effort during the production deployment process
  • Leveraged Autosys to schedule the Reports and Dashboards along with the SOD, EOD batches
  • Owns full SDLC - Requirements (Analysis, estimations, and planning), Coding, Technical reviews (Design & code), Documentation, Support & Maintenance

Application Development Team Lead

Accenture Solutions Pvt Ltd
01.2014 - 11.2019
  • Led the 4-member team of SAP BusinessObjects to Qlik Sense adaptation project, overseeing development and ensuring seamless tool migration
  • Conducted data cleansing and profiling, and developed multi-layered QVDs to transform SAP BO reports into Qlik Sense dashboards
  • Designed complex Universes and developed advanced SAP BusinessObjects reports using OpenDoc, integrating them with internal tools through SDK for enhanced functionality
  • Created Crystal Reports for statements and integrated them with ALGO tools
  • Utilized Promotion Management tool for migrating the report from one environment to another
  • Leveraged Control-M for scheduling to refresh the Reports and Dashboards
  • Engaged in team-building initiatives, provided mentorship to junior team members, and fostered a collaborative team environment

Programmer Analyst

Cognizant Technologies Solutions Pvt Ltd
10.2012 - 11.2013
  • Worked as L1 and L2 Support for Informatica and SAP BO
  • Responding to the INC raised by users, troubleshooting the issues encountered in the production environment and providing the solution within SLA
  • Making sure the production batches are running smoothly
  • Engaged in Data Center Migration from Hartford to MassMutual along with EMC2

Sr. Systems Engineer

Infosys Ltd
01.2010 - 10.2012
  • Underwent 6 months rigorous training in Infosys Mysore, learned multiple tools and technologies
  • Developed ETL workflows in SSIS to clean and load the data into datamart
  • Developed the reports using SSRS
  • Engaged in developing the Informatica workflows to build a Datawarehouse and loaded the data from lotus notes, cars application
  • Developed the SAP BusinessObjects reports for Commission processing, Sales forecasting
  • Utilized the publication feature to burst the single reports into multiple subsets of reports and deliver them to the users based on their access levels

Education

XII Class -

John Britto Hr. Sec School
Denkanikottai, Tamil Nadu

SSLC -

John Britto Hr. Sec School
Denkanikottai, Tamil Nadu

B.E - Electronics and Communications Engineering

Arunai Engineering College
Tiruvannamalai, TN
04-2009

Skills

  • Gen AI
  • AI/ML
  • Data Science
  • Tableau
  • Tableau Prep Builder
  • AWS Cloud
  • Azure AI
  • SAP BOBJ (XI R2 to 43)
  • Qlik Sense
  • SAP Analytics Cloud
  • Python
  • SQL
  • Quick Learner
  • Excellent communication
  • Negotiation and Networking skills
  • People Management
  • Change Release Management
  • Team as well as Individual Contributor

Certification

  • Microsoft Azure AI Fundamentals
  • Cisco Data Analytics Essentials
  • Certified Tableau Desktop Specialist
  • AWS Certified Cloud Practitioner
  • AWS Certified Solution Architect
  • Qlik Sense Certified Data Architect
  • SAP Analytics Cloud Certified
  • SAP BO WebI 4.2 Certified
  • Advanced RPA Professional by Automation Anywhere
  • Oracle SQL & PL/SQL Certified (OCA)

Awards

  • Awarded the O’Infinity Award at HCL (twice) for exceptional performance and dedication.
  • Recognized with the Live Wire Award at HCL for consistently delivering high-impact results.
  • Honored as a Rising Star at Infosys, acknowledging outstanding contributions and growth.
  • Named Most Valuable Team Player at Infosys for exemplary teamwork and collaboration.

Additional Information

  • Successfully designed and developed an Eyeball Sensor for fault detection and surveillance in collaboration with BHEL, demonstrating innovation in engineering and project execution.
  • Achieved two Certificates of Participation from the Guinness World Records for participating in a record-setting event at Accenture and HCLTech.
  • Participated at an International Conference on Intelligent Systems for Rural Development, sponsored by the Ministry of Communication and IT (Government of India) and IEEE, showcasing expertise in emerging technologies.

Timeline

Technical Manager

HCLTech
11.2019 - Current

Application Development Team Lead

Accenture Solutions Pvt Ltd
01.2014 - 11.2019

Programmer Analyst

Cognizant Technologies Solutions Pvt Ltd
10.2012 - 11.2013

Sr. Systems Engineer

Infosys Ltd
01.2010 - 10.2012

SSLC -

John Britto Hr. Sec School

XII Class -

John Britto Hr. Sec School

B.E - Electronics and Communications Engineering

Arunai Engineering College

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Saravanakumar Krishna