Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saravanan D

Salem

Summary

Experienced with overseeing collection activities and ensuring efficient operations. Utilizes advanced negotiation and problem-solving techniques to resolve disputes. Track record of fostering collaborative team environments to achieve consistent results.

Overview

19
19
years of professional experience

Work History

Assistant Collection Manager

Aye Finance Ltd
01.2021 - 02.2025
  • Streamlined collection processes, improving efficiency and reducing overdue accounts.
  • Coordinated team training sessions to enhance skills in customer comm
  • Analyzed collection reports, identifying trends to inform strategic decision-making for recovery efforts.

Branch Collection Incharge

Fullerton India Credit Co Ltd
08.2019 - 01.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Marketing Officer

Shakthi Finance Ltd
10.2017 - 06.2019
  • Developed and executed marketing campaigns to enhance brand visibility and engagement.
  • Analyzed market trends and competitor strategies to inform promotional activities.
  • Collaborated with cross-functional teams to align marketing efforts with organizational goals.
  • Managed social media platforms, increasing audience interaction through targeted content strategies.

Senior Relationship Executive

Shriram Transport Finance Co.ltd
11.2009 - 09.2017
  • Cultivated and maintained strong client relationships to enhance customer satisfaction and loyalty.
  • Led initiatives to streamline loan processing workflows, improving turnaround times for clients.
  • Mentored junior executives in relationship management strategies and client engagement techniques.
  • Analyzed client feedback to develop targeted solutions, driving service improvements across teams.

Collection Agent(Off-role)

Bajaj Auto Finance Ltd
07.2007 - 10.2009
  • Managed collection activities to reduce outstanding debts and improve cash flow.
  • Developed strategies for engaging customers in payment discussions, enhancing recovery rates.

Sales Executive(Off-role)

Bajaj Auto Finance Ltd
08.2006 - 06.2007
  • Led sales initiatives to improve customer acquisition and retention strategies.
  • Mentored junior sales staff, fostering development and enhancing team performance.

Education

Bachelor of Arts - B.com

Manonmaniam Sundaranar University
Tirunelveli, India
05-2021

High School Diploma -

The Municipal Hr Sec School
Salem, India
05-2001

High School Diploma -

The Gugai Hr Sec School
Salem, India
05-1998

Skills

  • Expertise in locating individuals
  • Account reconciliation mastery
  • Professionalism and ethics
  • Credit analysis proficiency

Timeline

Assistant Collection Manager

Aye Finance Ltd
01.2021 - 02.2025

Branch Collection Incharge

Fullerton India Credit Co Ltd
08.2019 - 01.2020

Marketing Officer

Shakthi Finance Ltd
10.2017 - 06.2019

Senior Relationship Executive

Shriram Transport Finance Co.ltd
11.2009 - 09.2017

Collection Agent(Off-role)

Bajaj Auto Finance Ltd
07.2007 - 10.2009

Sales Executive(Off-role)

Bajaj Auto Finance Ltd
08.2006 - 06.2007

Bachelor of Arts - B.com

Manonmaniam Sundaranar University

High School Diploma -

The Municipal Hr Sec School

High School Diploma -

The Gugai Hr Sec School
Saravanan D