SARAVANAN KANNADASAN

Associate Consultant:

Project 1:

• Conducted detailed requirement gathering for the DDA module for a major multinational American bank's Indonesian operations using Finacle 11X.
• Developed comprehensive solution documents addressing identified defects, including root cause analysis, parameter modifications, and proposed solutions. Obtained formal approval from the bank for development and deployment.
• Analyzed client-provided process flows and requirements to recommend optimal solutions tailored to client needs.
• Participate actively in Agile ceremonies including sprint planning, Collaboration,daily stand-ups and sprint review.

Senior Associate Consultant

Project 2:

• Collaborated with a large multinational American bank on the implementation of Realtime Payment solutions across Canada, Mexico, Australia, and Switzerland using Finacle 11X.
• Assisted the bank’s testing team in resolving defects during end-to-end testing and provided clarifications on functional flows.
• Engaged in requirement analysis and functional testing to ensure alignment with project objectives.
• Supported Component Integration Testing (CIT) and System Integration Testing (SIT) from an offshore location.
• Gathered and analyzed requirements to drive the development of banking products and services.
• Worked closely with Scrum teams to manage backlogs and prioritize tasks.
• Managed risk by identifying potential issues and developing mitigation strategies.
• Enhanced banking processes through detailed analysis and stakeholder collaboration.

• Ensure adherence to bank processes/procedures and compliance with regulatory rules, including the latest circulars and notifications.
• Manage the opening of various account types: Current, Savings, Recurring, and Fixed Deposits.
• Monitor and manage TAT for all services and operational transactions, ensuring timely resolution of issues and effective complaint handling.
• Process customer requests including RTGS/NEFT, Demand Drafts, AOF, Vouchers, and verify day-to-day reports.
• Proficient in using Finacle core banking system (version 7.x) to cater to customer needs in Retail Branch Banking across various modules.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times