Summary
Overview
Work History
Education
Skills
Personal Information
Driving License
Timeline
CustomerServiceRepresentative
SARAVANAPRASAD J

SARAVANAPRASAD J

Palakkad,KL

Summary

Experienced banking professional with over 18 years in roles such as Manager, Branch Head, Deputy Branch Manager, and Senior Financial Service Manager. Proven expertise in retail lending, branch operations, and team leadership. Skilled in driving sales, managing client relationships, and ensuring regulatory compliance. Adept at strategic planning, business development, and enhancing customer satisfaction. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

18
18
years of professional experience
4
4
Language

Work History

MANAGER RETAIL LENDING | SALES MANAGER

AXIS BANK LTD
09.2023 - Current
  • Company Overview: MALAPPURAM CLUSTER
  • Oversee retail lending operations, focusing on achieving sales targets and managing team performance
  • Develop and implement strategies to drive loan product sales and enhance customer acquisition
  • Ensure compliance with banking regulations and internal policies
  • Foster strong relationships with clients to understand their financial needs and provide tailored solutions
  • Analyze market trends to identify opportunities for growth and innovation in lending services
  • MALAPPURAM CLUSTER

BRANCH HEAD

CSB BANK LTD
04.2022 - 08.2023
  • Led branch operations, including sales, service, and administrative functions, to achieve branch goals
  • Managed and motivated staff to deliver exceptional customer service and meet sales targets
  • Oversaw financial performance, including budgeting, forecasting, and expense management
  • Ensured regulatory compliance and adherence to bank policies and procedures

DEPUTY BRANCH MANAGER

INDUSIND BANK LTD
01.2020 - 04.2022
  • Assisted in managing branch operations and staff, ensuring efficient and effective service delivery
  • Supported the Branch Manager in achieving sales targets and implementing business development strategies
  • Conducted performance reviews, provided training, and mentored team members
  • Monitored and analyzed branch performance metrics to drive improvements

MANAGER RURAL LENDING

AXIS BANK LTD
05.2015 - 06.2018
  • Managed rural lending operations, focusing on expanding market presence and meeting loan disbursement targets
  • Developed relationships with rural clients to understand their financial needs and offer suitable loan products
  • Implemented initiatives to increase loan penetration and market share in rural areas
  • Ensured adherence to lending policies and risk management practices
  • Coordinated with local stakeholders and government agencies to promote financial inclusion

DEPUTY MANAGER

HDFC BANK LTD
09.2011 - 05.2015
  • Provided support in staff training, performance management, and customer service excellence
  • Analyzed branch performance data to identify areas for improvement and implement corrective actions

RELATIONSHIP OFFICER

RAK BANK, DUBAI, UAE
07.2010 - 02.2011
  • Developed and maintained relationships with clients, providing personalized financial advice and solutions
  • Identified and pursued new business opportunities to achieve sales targets
  • Conducted client meetings to assess financial needs and offer appropriate banking products
  • Ensured high levels of customer satisfaction through effective service delivery

SENIOR FINANCIAL SERVICE MANAGER

ICICI PRUDENTIAL LIFE INSURANCE
06.2007 - 07.2010
  • Company Overview: BANCASSURANCE CHANNEL
  • Managed a team of financial advisors, driving sales and achieving business growth targets
  • Developed and implemented strategies to expand the client base and increase insurance product sales
  • Provided training and support to advisors to enhance their sales skills and product knowledge
  • Monitored performance metrics and provided feedback to improve team productivity
  • Ensured compliance with insurance regulations and company policies
  • BANCASSURANCE CHANNEL

Education

BACHELOR OF ARTS - ECONOMICS

Calicut University

PRE-DEGREE - undefined

Calicut University

SSLC - Kerala, India

Board of Public Examination

Skills

MS Word

Personal Information

  • Passport Number: U0139671
  • Passport Date Of Issue: 04/06/19
  • Passport Expiry Date: 06/13/29
  • Date of Birth: 04/11/79

Driving License

Valid, M/C with Gr LMV, Indian

Timeline

MANAGER RETAIL LENDING | SALES MANAGER

AXIS BANK LTD
09.2023 - Current

BRANCH HEAD

CSB BANK LTD
04.2022 - 08.2023

DEPUTY BRANCH MANAGER

INDUSIND BANK LTD
01.2020 - 04.2022

MANAGER RURAL LENDING

AXIS BANK LTD
05.2015 - 06.2018

DEPUTY MANAGER

HDFC BANK LTD
09.2011 - 05.2015

RELATIONSHIP OFFICER

RAK BANK, DUBAI, UAE
07.2010 - 02.2011

SENIOR FINANCIAL SERVICE MANAGER

ICICI PRUDENTIAL LIFE INSURANCE
06.2007 - 07.2010

PRE-DEGREE - undefined

Calicut University

SSLC - Kerala, India

Board of Public Examination

BACHELOR OF ARTS - ECONOMICS

Calicut University
SARAVANAPRASAD J