Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Sarfraz Ahmed

Gurgaon

Summary

I am an experienced travel and lifestyle professional specializing in enhancing member engagement and driving revenue growth through relationship building, negotiation and the effective use of GDS systems to deliver exceptional travel experiences. An effective communicator with problem-solving abilities, believe in promoting teamwork and collaboration for success.

Overview

8
8
years of professional experience

Work History

Membership Manager

American Express India Private Ltd
Gurgaon
10.2022 - Current
  • Manage specialized travel and lifestyle requests ensuring seamless execution of premium experiences.
  • Collaborating with relationship managers on daily basis enabling them with efficient portfolio management.
  • Identifying opportunities for business growth and member engagement by combining ongoing offers in line with the member's profile and requirements.

Senior Travel Consultant

Flydeal
Mohali
01.2021 - 10.2022
  • Facilitated travel bookings for customers across multiple regions.
  • Maximizing revenue growth and conversion with consistent follow ups and sharing ongoing promotions with existing clients.

Senior Executive

Fareportal
Gurgaon
08.2018 - 10.2020
  • Assisted customers from all over the world with air travel bookings.
  • Focused on revenue growth and client conversion through effective negotiation and persuasion skills.

Travel Sales Consultant

Travelopod
Mohali
11.2016 - 08.2018
  • Assisted customers in selecting suitable flights, hotels, car rentals that meet their needs and budget, while ensuring revenue growth and client conversion through effective negotiation and persuasion skills.

Education

BBA - Business Administration And Management

Pggc-11
Chandigarh
05-2011

Skills

  • Attention to detail
  • Relationship building
  • Negotiation and conversion
  • Analyzing growth opportunities
  • Teamwork and collaboration
  • Problem-solving aptitude
  • Knowledge of GDS systems
  • Cross-selling strategies

Hobbies

  • Reading books
  • Gym and sport activities.

Timeline

Membership Manager

American Express India Private Ltd
10.2022 - Current

Senior Travel Consultant

Flydeal
01.2021 - 10.2022

Senior Executive

Fareportal
08.2018 - 10.2020

Travel Sales Consultant

Travelopod
11.2016 - 08.2018

BBA - Business Administration And Management

Pggc-11
Sarfraz Ahmed