Results-driven Global Quality Engineering Head for retail bank with over 18 years of experience in BFSI. Proven expertise in leading global programs, managing large teams, and delivering high-quality software solutions across a diverse landscape. Expertise in different automation tools, driving strategic initiatives, and aligning testing activities with business objectives. Skilled in test management, agile methodologies, and digital transformation, with a strong focus on quality assurance, automation, and NFRs. Recognized for exceptional leadership, stakeholder engagement, and problem-solving abilities, ensuring successful project delivery and team productivity.
Managed global teams of mobile automation, API, exploratory, business, security, and performance testers.
Work cross-functionally with varied stakeholders, such as Business, Engineering, and Operations, to agree on plans, timelines, and strategies.
Drove funding allocations to support team growth and project requirements.
Conducted training sessions on tools, technologies, and methodologies to improve skills. Driving the adoption of new tools and technologies based on project needs and demands.
Establishing agile processes within the team to improve efficiency, productivity, and collaboration.
Led initiatives to bridge gaps between testing teams, the development team, and management for collaboration.
Participating in stand-up and stand-down calls with the CIO to discuss progress and updates. Engaging in RAID calls at the CIO level to address issues, risks, and blockers from the testing side.
Defining and maintaining testing strategies and plans. Oversaw test preparation phases including estimation, resource allocation, and execution plans.
Monitoring program/project progress by tracking activities, resolving problems, and publishing progress reports.