Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Sarika P Potnis

Sarika P Potnis

Pune

Summary

Results-driven Global Quality Engineering Head for retail bank with over 18 years of experience in BFSI. Proven expertise in leading global programs, managing large teams, and delivering high-quality software solutions across a diverse landscape. Expertise in different automation tools, driving strategic initiatives, and aligning testing activities with business objectives. Skilled in test management, agile methodologies, and digital transformation, with a strong focus on quality assurance, automation, and NFRs. Recognized for exceptional leadership, stakeholder engagement, and problem-solving abilities, ensuring successful project delivery and team productivity.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Global Quality Engineering Head

HSBC Bank, Pune
Pune
09.2009 - Current

Managed global teams of mobile automation, API, exploratory, business, security, and performance testers.

Work cross-functionally with varied stakeholders, such as Business, Engineering, and Operations, to agree on plans, timelines, and strategies.

Drove funding allocations to support team growth and project requirements.

Conducted training sessions on tools, technologies, and methodologies to improve skills. Driving the adoption of new tools and technologies based on project needs and demands.

Establishing agile processes within the team to improve efficiency, productivity, and collaboration.

Led initiatives to bridge gaps between testing teams, the development team, and management for collaboration.

Participating in stand-up and stand-down calls with the CIO to discuss progress and updates. Engaging in RAID calls at the CIO level to address issues, risks, and blockers from the testing side.

Defining and maintaining testing strategies and plans. Oversaw test preparation phases including estimation, resource allocation, and execution plans.

Monitoring program/project progress by tracking activities, resolving problems, and publishing progress reports.

QA Analyst

JPMorgan Chase
Mumbai
07.2008 - 08.2009
  • Conducted end-to-end black box testing of new products or existing features prior to release cycles.
  • Utilized defect tracking tools such as JIRA to track issues reported during the QA process.
  • Worked with off-site teams to complete timely tests and facilitate smooth product releases.
  • Reviewed requirements documents and developed test plans to meet customer objectives.
  • Participated in peer reviews of test cases and scripts ensuring accuracy and completeness.

Software Test Engineer

S1 Services
Pune
06.2006 - 07.2008
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Worked with developers to identify, document and track defects in the system.

Test Engineer

Infonox Software
Pune
06.2005 - 06.2006
  • Performed testing to determine functionality or optimization.
  • Collaborated with development teams on fixing bugs and improving existing features.
  • Ensured the quality of software applications before release to customers.

Education

Bachelor of Science - Computer Science

Pune Universithy
Pune
05-2005

Skills

  • Define and execute the QA plan, strategy, and vision
  • Ability to work cross-functionally with varied stakeholders, such as Business, Engineering, and Operations, to collaborate and deliver results
  • Create capacity through automation first, and process improvement
  • Identifying process gaps and improvement opportunities
  • Test strategy and risk assessment
  • Strong people, project, and stakeholder management
  • Vendor management and optimization
  • Familiar with tools like JIRA, Selenium, Appium, RestAssured, GitHub, and Jenkins
  • Test automation, API testing, performance testing, and security testing

Certification

  • AWS Solutions Architect – Associate
  • PCEP,
  • CSPO,
  • SAFe Scrum Master,
  • PMI ACP (trained)

Accomplishments

  • Completed Enterprise engineer program for HSBC

Timeline

Global Quality Engineering Head

HSBC Bank, Pune
09.2009 - Current

QA Analyst

JPMorgan Chase
07.2008 - 08.2009

Software Test Engineer

S1 Services
06.2006 - 07.2008

Test Engineer

Infonox Software
06.2005 - 06.2006

Bachelor of Science - Computer Science

Pune Universithy
Sarika P Potnis