Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Languages
Awards
Projects
Disclaimer
Timeline
Generic
Saripilli Bhavani Sai Vara Prasad

Saripilli Bhavani Sai Vara Prasad

Bangalore

Summary

Passionate software engineer with a proven track record at TCS, specializing in Application Support. Experienced in developing and implementing innovative solutions to complex technical challenges. Skilled in various technologies like Siebel CRM, SQL, SSMS, ServiceNow, AWS and committed to continuous learning and staying updated with the latest industry trends. Thrive in collaborative environments, adept at working with cross-functional teams to deliver high-quality projects on time and within budget

Overview

4
4
years of professional experience
1
1
Certification

Work History

System Engineer

TCS
Bangalore
02.2021 - Current
  • Application Support Engineer with expertise in Siebel CRM, SQL, SSMS, ServiceNow, Azure Data Monitoring, and log analysis (HTML/XML).
  • Skilled in troubleshooting complex application issues, optimizing system performance, and ensuring seamless user experience.
  • Adept at collaborating across teams, automating processes, and improving system reliability.
  • Strong analytical mindset with a focus on problem resolution, process enhancement, and delivering high-quality support in fast-paced environments.

Education

B.sc - Computer Science

M.r.s.A.V.N College
01.2021

12th -

Narayana Junior College
01.2017

10th -

Narayana EM School
01.2015

Skills

  • Siebel CRM
  • SQL
  • Microsoft SSMS
  • ServiceNow
  • Ms Office
  • HTML
  • AWS
  • SoapUI
  • Testing
  • Azure

Certification

  • AWS Cloud Partitioner
  • Google Associate Cloud Engineer
  • AWS Gen AI

Personal Information

  • Date of Birth: 09/18/99
  • Marital Status: Single

Languages

  • English
  • Hindi
  • Telugu
  • Kannada

Awards

  • On The Spot Award - Received this award for outstanding contribution to the organisation.
  • Technical Excellence Award - Received this award for outstanding achievements in the technical disciplines.
  • Special Initiative Award - Received this award for exceptional work on special tasks, performing various responsibilities in an exceptional manner under difficult circumstances.
  • Service Commitment Award - Received this award for my long-term commitment and dedication towards project and workplace.
  • Start Of The Month - Received this award for showing efforts in project and resolving issues for customers on a regular basis.

Projects

Christies :- Service Specialist, 01/01/23-present

Managing, acting as a key technical escalation point for clients and internal teams, delivering high-quality customer service, ensuring timely issue resolution within SLA guidelines, and enhancing customer satisfaction, strong expertise in technical troubleshooting, SOP creation, documentation, and process optimization to drive operational efficiency.

HDFC Life Insurance, support executive, 01/01/21-01/01/23

Providing expert assistance to clients, addressing their needs, resolving issues, and ensuring high-quality service delivery, responsibilities include client interaction, technical problem-solving, training, documentation, and continuous process improvement.

Disclaimer

I solemnly declare that the information in this resume is true to the best of my knowledge and belief. I take full liability for the correctness of the information.

Timeline

System Engineer

TCS
02.2021 - Current

B.sc - Computer Science

M.r.s.A.V.N College

12th -

Narayana Junior College

10th -

Narayana EM School

Similar Profiles

CREATE PROFILE
Saripilli Bhavani Sai Vara Prasad