Summary
Overview
Work History
Education
Skills
Certification
Soft skills
Timeline
SoftwareEngineer

SARITHA MUPPATY

Salesforce Administrator
Sydney,Singapore

Summary

Certified Salesforce Administrator with 53 trailhead badges helping clients solve problems with Salesforce tools and 6 years of implementation and integration process of Business Administration. Skilled in creating functional dashboards and reports. Eager to manage and optimize the Salesforce ecosystem to discover game-changing insights and drive growth.

Overview

4
4
Certifications
5
5
years of professional experience

Work History

SALESFORCE ADMINISTRATOR

Freelancer
Singapore
10.2019 - Current
  • Created and maintained user profiles, workflows, dashboards, reports on Salesforce and other CRM software.
  • Set permissions for users using Object-Level and Field-Level security best practices.
  • Develop, maintain, create, and improve validation rules, custom workflows, Visualforce pages, Apex customizations, custom objects, fields, and formulas
  • Implemented solutions to resolve system errors and data issues to avoid downstream effects on marketing or sales teams.
  • Code, configure, unit test and create supporting documentation for application development tasks
  • Capable of writing and debugging efficient SOQL/SOSL queries of standard and custom objects, and able to understand and develop for complex data models
  • Provide technical assistance and end user troubleshooting for bug fixes, enhancements, and “how-to” assistance
  • Trained client teams on the Lightning App Builder and other CRM tools/applications

Corporate Recruiter

TAGIT Pte Ltd
08.2010 - 06.2011
  • 25+ Positions filled yearly and hired 60 % of IT professionals.
  • 20% Increased of retention achieved by talent engagement and development program
  • Facilitated new hire orientation and scheduling.
  • Completed paperwork and work authorization forms after hiring new employees.

Technical Recruiter

DV TECHNOLOGIES Pvt Ltd
Hyderabad, Telangana
08.2008 - 05.2010
  • Onboarded new hires and set up training.
  • Sourced and selected applicants for technical positions within company.
  • Wrote and posted technical job descriptions
  • Developed succession plans and promotion paths for all staff.

Technical Recruiter

JOB COOKIES Inc, SECUNDERABAD
Hyderabad, Telangana
04.2006 - 05.2007
  • Coordinated with IT team leaders to forecast hiring needs and department goals.
  • Referred candidate resumes to customer account managers for evaluation and submission.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 27 new employees.

Education

MBA - Business Administration, Human Resource

Kakatiya University

BCA - Computer Applications

Osmania University
Hyderabad

Skills

    Salesforce platform

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Certification

Salesforce Certified Administrator

Soft skills

  • Communication
  • Problem-solving (troubleshooting)
  • Organizational skills
  • Project management
  • Attention to detail

Timeline

SALESFORCE ADMINISTRATOR

Freelancer
10.2019 - Current

Corporate Recruiter

TAGIT Pte Ltd
08.2010 - 06.2011

Technical Recruiter

DV TECHNOLOGIES Pvt Ltd
08.2008 - 05.2010

Technical Recruiter

JOB COOKIES Inc, SECUNDERABAD
04.2006 - 05.2007

BCA - Computer Applications

Osmania University

MBA - Business Administration, Human Resource

Kakatiya University

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SARITHA MUPPATYSalesforce Administrator