Summary
Overview
Work History
Education
Skills
Timeline
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Sarthak Sawhney

Sarthak Sawhney

Indirapuram, Ghaziabad

Summary

Highly skilled professional with over 4 years of hands-on experience in diverse technologies. Proven expertise in configuration and support, ensuring seamless operation and security of networks and systems. Strong background in troubleshooting and optimizing performance to enhance operational efficiency.

Overview

4
4
years of professional experience

Work History

Tier 2 Technical Support Engineer

Algosec
Gurugram
11.2023 - Current
  • Managed configuration and troubleshooting of multiple firewall modules including CKP, PA, FGT, and Cisco ASA/FTD.
  • Supported enterprise clients using AlgoSec’s Security Management Suite to enhance network security.
  • Diagnosed and resolved complex technical issues related to FireFlow, AFA, and BusinessFlow modules.
  • Conducted log analysis and root cause identification to facilitate swift issue resolution.
  • Collaborated with cross-functional teams to improve client satisfaction and operational efficiency.
  • Reproduced issues in lab environments, documenting findings for R&D teams via Jira.
  • Handled escalations by conducting remote troubleshooting sessions with clients.
  • Guided clients on best practices for firewall optimization and effective risk assessment.

Network Security Engineer (Cisco TAC)

Capgemini Engineering
Gurugram
05.2021 - 11.2023
  • Configured and troubleshot a range of Cisco security devices, including ASA5500-X firewalls.
  • Supported Cisco FirePower and FTD services across multiple series, enhancing network security.
  • Served as security specialist for ASA, Firepower appliances, Firepower threat defense, and VPN solutions.
  • Collaborated with skilled TAC security team to assist US Enterprise clientele in firewall issue resolution.
  • Performed identification and remediation of server vulnerabilities while ensuring real-time firewall functionality.
  • Monitored network intrusion attempts using Cisco IDS/IPS and Snort rules for proactive threat management.
  • Managed configurations for Next-Generation Firewalls and Intrusion Prevention Systems to optimize security protocols.
  • Utilized tools like Wireshark, TCP dump, and various protocols for in-depth network analysis.

Education

B.A. Honours - English

Ramanujan College
Delhi, India
12.2018

Skills

  • Team Player
  • Quick Learner
  • Firewall configuration
  • Network troubleshooting
  • Security management
  • Risk assessment
  • Problem solving
  • Backup and recovery
  • Linux networking

Timeline

Tier 2 Technical Support Engineer

Algosec
11.2023 - Current

Network Security Engineer (Cisco TAC)

Capgemini Engineering
05.2021 - 11.2023

B.A. Honours - English

Ramanujan College

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Sarthak Sawhney