Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Sarthak Thakral

Karnal

Summary

Accomplished Sales Manager at IndusInd Bank, delivering high performance through the development and implementation of effective sales strategies. Proven track record in identifying and creating profitable business opportunities, qualifying authentic prospects, and cultivating strong partnerships. Expertise in team leadership and development, driving exceptional results in a competitive banking environment.

Overview

3
3
years of professional experience

Work History

Sales Manager

IndusInd Bank
Karnal
08.2023 - Current
  • oversee local sales operations and drive promotional activities to boost brand visibility and revenue growth. Implement targeted strategies to maximize market reach and achieve sales objectives.
  • Handling overall performance management
    & Career development of the assigned team.
  • Evaluate the sales team's strengths and weaknesses to optimize performance, while identifying new opportunities to meet and exceed business targets.
  • Provide accurate information, comprehensive guidance, and exceptional support to customers, fostering strong relationships and enhancing overall customer satisfaction. Actively address customer needs and inquiries, ensuring seamless operations and contributing to long-term business growth.

Assistant Manager

Hdfc Bank
Karnal
08.2022 - 08.2023
  • Ensure proper record of destruction of deliverables is maintainedg.Ensure proper delivery of retained card to customers keeping the fresh transaction slip and ID proof.
  • Manage branch queries on balance inquiries, cheque deposits, and account charges, ensuring issuance of statements or passbooks upon request and maintaining customer confidentiality.
  • Successfully achieved personal sales and referral targets by identifying and cross-selling banking products, showcasing strong marketing skills
  • Due diligence reviews for high-risk business banking clients, meticulously identifying, recording, escalating, and resolving exceptions in KYC/CIP data.

Customer Care Executive

Indusind Bank
Karnal
08.2021 - 08.2022
  • Provided accurate information and resolved customer inquiries related to accounts, transactions, and banking products.
  • Guided customers in using digital banking platforms, including mobile and internet banking services.
  • Documented customer interactions, requests, and feedback for record-keeping and service improvement.

Education

MBA - Banking And Finance

Chandigarh University
Chandigarh
10-2024

BBA -

Panipat Institute of Engineering And Technology
Samalkha,India
06-2020

Skills

  • Client Relationship Management
  • New Business Development
  • KPI analysis
  • Territory sales management
  • Strategic account development
  • Business Planning

Accomplishments

  • Best Employee Award, HDFC Bank
    Honored for exceptional performance and significant contributions to team success.
  • Best Achiever, 1st Quarter Sales, IndusInd Bank
    Recognized for outstanding sales performance and exceeding targets during the first quarter.

References

References available upon request.

Timeline

Sales Manager

IndusInd Bank
08.2023 - Current

Assistant Manager

Hdfc Bank
08.2022 - 08.2023

Customer Care Executive

Indusind Bank
08.2021 - 08.2022

MBA - Banking And Finance

Chandigarh University

BBA -

Panipat Institute of Engineering And Technology

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Sarthak Thakral