SARV SHAKTI
Lucknow
Summary
Dynamic Key Account Executive with a proven track record at Metro Cash & Carry, adept in client acquisition and relationship building. Excelled in expanding markets and driving revenue growth by leveraging MS Excel and SAP for account development. Achieved significant account retention through strategic client partnerships and effective communication, fostering robust business networks.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Key Account Executive
Metro Cash & Carry
10.2022 - Current
- Collaborated with cross-functional teams to ensure seamless service delivery to clients.
- Strengthened client relationships through proactive communication and tailored solutions.
- Conducted regular account reviews, identifying areas for improvement or optimization and implementing necessary changes accordingly.
- Market expansion and market development.
- Daily or monthly target planning
Business Development Executive
Wal-mart India Pvt Ltd.
02.2021 - 09.2022
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
Store Manager
Reliance Digital Express Mini
08.2016 - 01.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Education
MBA - Marketing & Finance
School of Management Sciences
Lucknow, India05.2016
Bachelor of Commerce - Commerce
Lucknow University
Lucknow05.2013
Skills
- Client acquisation
- Client Relationship Building
- MS Excel (excel,word mails) knowledge of SAP
- Account development
- Revenue Generation
- Account Retention
Certification
1st prize in Business Quiz in Annual Festival Zeal, IILM Lucknow 2016.
1st prize for Solo Dance in Aagman 2016
2nd prize for Fashion Walk Festival Zeal ,IILM Lucknow 2015.
Languages
Hindi
Upper intermediate (B2)
English
Intermediate (B1)
Timeline
Key Account Executive
Metro Cash & Carry
10.2022 - Current
Business Development Executive
Wal-mart India Pvt Ltd.
02.2021 - 09.2022
Store Manager
Reliance Digital Express Mini
08.2016 - 01.2021
MBA - Marketing & Finance
School of Management Sciences
Bachelor of Commerce - Commerce
Lucknow University
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