Sarvagya Nayak
Jaipur
Summary
Senior Product Manager and Certified Scrum Product Owner (CSPO) with 10 years of experience in product management, Agile leadership, and digital banking innovation within the Banking and BFSI sectors. Have delivered core banking functionalities and frameworks like - UPI, BBPS, Credit Cards, CASA services, Entitlement Management, Limit Management, Authorization Matrix etc.
With expertise in Agile project execution, I manage product backlogs, translate business needs into user stories, and guide cross-functional teams through sprint planning, backlog grooming, and delivery. I collaborate deeply with architects, UI/UX designers, developers, compliance, and risk teams to ensure solutions meet both customer expectations and regulatory standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Product Manager - Senior Manager
AU Small Finance Bank
01.2022 - Current
- Working as a Senior Product Manager for the AU 0101 Business, a dedicated banking offering for MSME segment. Responsible for shaping product roadmap, ideating and prioritizing new product features and enhancements
- Developing banking features like UPI, BBPS, Payments and Debit Cards with maker-checker flows for Merchant/Corporate customers
- Developed banking frameworks like Entitlement Management (RBAC), User Management, Limit Management, Authorization Matrix etc
- Developed the back-office Admin Portal for the review process and maintenance by the operations teams
- Manage and lead a team of Product Managers to deliver elaborate banking functionalities like Customer Onboarding, CASA services, Payments and Collections, etc.
- Envisaged and developed channels for merchant acquisition like Digital QR Onboarding Journey, CA Onboarding journey, value-added-services like lifestyle banking, accounting, PG integration etc
- Assist with the elaboration of epics, themes and features into user stories granular enough for completion in single sprints
- Develop and manage product backlog, business requirement documents (BRDs), use case documents, user stories, workflow flowcharts etc.
- Manage Agile ceremonies like sprint planning, daily stand ups, backlog grooming and retrospectives
- Deeply collaborate with various teams involved in development - architects, UI/UX designers, front-end developers, back-end developers, QAs
- Streamline with various functional stakeholder teams - Risk, Audit, Business, Compliance, Operations, Information Security etc to accommodate all policy and regulatory needs
- Responsible for publishing timely updates to the stakeholders like Weekly Status Reports (WSR), Monthly Steering Committee decks and Quarterly updates
Analyst Relations - Assistant Manager
Intellect Design Arena
11.2019 - 01.2022
- Responsible for end-to-end managing and completing of analyst relations process at Intellect Design Arena
- Develops strategic research reports for product go-to-market strategies, competitor analysis, product analysis, and account profiling to support leadership and innovation teams based out of different geographies across the globe.
Business Analyst - Team Lead
Prodapt Solutions
08.2016 - 11.2019
- Conducted extensive secondary research on various practices like RPA, AI/ML, IoT, OSS-BSS, analytics etc. to develop 'thought leadership' assets called 'Insights' at Prodapt Solutions
- Develops strategic research reports for product go-to-market strategies, competitor analysis, product analysis, and account profiling to support leadership and innovation teams based out of different geographies across the globe.
- Authored blogs, articles, whitepapers, infographics and animations for various international publications to establish thought leadership.
Manager - Corporate Connect
iimjobs.com
12.2015 - 07.2016
Senior Sales Executive
Akshaya Pvt. Ltd.
05.2015 - 12.2015
Summer Intern
IRIS Business Services Ltd
04.2014 - 05.2014
Education
PGDM - Marketing
Great Lakes Institute of Management
04-2015
BBA -
International Institute of Professional Studies
05-2012
H.S.C - undefined
ST. Paul H.S. School
01.2008
S.S.C. - undefined
ST. Paul H.S. School
01.2006
Skills
- Product Management
- Business Analysis
- Project Management
- Product Roadmap
- Agile Methodology
- Product Strategy
- Jira
- Confluence
- Figma
- MS Office - Excel, PowerPoint, Word
Tools & Techniques
Certification
Certified Scrum Product Owner (CSPO), 07/23/25, https://bcert.me/snqunxfyj
Publications
- How Artificial Intelligence helps in Crime Prediction, Cloudtweaks, https://cloudtweaks.com/2017/12/howartificial-intelligence-analytics-help-crime-prevention/
- Robotic Process Automation - What it takes to implement it, TMForum, https://inform.tmforum.org/virtualization/2018/01/36653/
- Transforming Telecom Business Processes using Robotic Process Automation, BluePrism, https://www.blueprism.com/download/transforming-telecom-business-processes-using-robotic-processautomation-rpa
- Online Charging Systems (OCS) operations: Considerations for improving agility and efficiency, Telecom Ramblings, https://www.telecomramblings.com/2018/06/online-charging-systems-ocs-operationsconsiderations-improving-agility-efficiency/
Timeline
Senior Product Manager - Senior Manager
AU Small Finance Bank
01.2022 - Current
Analyst Relations - Assistant Manager
Intellect Design Arena
11.2019 - 01.2022
Business Analyst - Team Lead
Prodapt Solutions
08.2016 - 11.2019
Manager - Corporate Connect
iimjobs.com
12.2015 - 07.2016
Senior Sales Executive
Akshaya Pvt. Ltd.
05.2015 - 12.2015
Summer Intern
IRIS Business Services Ltd
04.2014 - 05.2014
H.S.C - undefined
ST. Paul H.S. School
S.S.C. - undefined
ST. Paul H.S. School
PGDM - Marketing
Great Lakes Institute of Management
BBA -
International Institute of Professional Studies
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