SARVESH KUMAR
Delhi
Summary
Seasoned Manager with broad experience in both team leadership and project delivery. Possess strong strategic planning abilities, coupled with the capability to coordinate operational initiatives for maximum efficiency. Proven track record of driving process improvements, enhancing productivity, and implementing innovative solutions. Skilled in building strong relationships across all levels of an organization to achieve business goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manager
Crack-ED (CarDekho Group)
Gurugram
10.2024 - Current
- Directed recruitment, hiring, and training of new staff members.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Developed and implemented strategic plans to achieve company objectives.
- Assigned work and monitored performance of project personnel.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Territory Manager (U.P)
Cars24
Lucknow
01.2023 - 10.2024
- Provided training and support to team members on product knowledge, sales techniques, and customer service best practices.
- Prepared detailed reports analyzing regional market conditions and progress toward goals.
- Managed and expanded client base through effective relationship-building strategies.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Zonal Manager
Gaadi.com (CarDekho Group)
Lucknow
01.2019 - 01.2023
- Coordinate with internal stakeholders from sourcing, operations, and finance to ensure the sales and fulfillment process runs smoothly.
- Monitor brand consistency across all marketing channels.
- B2B and B2C (sales to channel partners/customers with finance facilities).
- Used Car Procurement: Achieve targeted territorial growth at a rate and margin consistent with the company's business plan.
- Worked closely with HR department to attract top talent into the organization's regional offices.
- Responsible for setting up the retail processes, managing the daily performance of all retail team members, and delivering regular reviews.
- Expanding the business with the Technical Retail Associate, Retail Associate, Sales, and Market Making Team, while managing Vehicle Inspection, Negotiations, and CRM.
- P&L achievement, planning acquisition, allocation, and strategic alliances with channel partners in the city within the allocated territory.
- Quality check of inspection reports, inspection management, payment request approval, vehicle background, procurement document checks, and negotiation approvals.
General Manager
Siddharth Honda (Honda Motorcycle Scooter India Ltd.)
U.P
01.2016 - 01.2019
- Building sales strategies, setting targets, coaching, and managing teams to have the right skill set for business growth.
- Sale, dispatch, inquiry, and retail targets, and reports sharing to HMSI.
- Collecting customer feedback and conducting market research with competitors.
- Responsible for process development and growth of new and certified two-wheeler sales and financing.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Monitored progress by establishing plans, budgets and measuring results.
Sales Executive
Puneet Automobiles (TATA Motors Pvt. Ltd.)
Varanasi
01.2014 - 01.2016
- Working under the project 'NEEV' for commercial vehicles (SCV and ICV).
- Generating leads through TGM, block-wise.
- Sharing the monthly PPT of activities and retail sales.
- Maintain proper management, market information, and competitors.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
Education
Bachelor of Business Administration -
SGV UNIVERSITY
HIGH SCHOOL - 60%, INTERMEDIATE- 53%
NIRMALA CONVENT SCHOOL
Skills
- Project Management
- Teamwork
- Leadership
- Customer focus
- Innovation and creativity
- Business development
- Operations management
- Revenue management
- Sales management
- Vendor management
- Business planning
Certification
- Gold Manager, Honda Motorcycle & Scooter India Pvt. Ltd.
- Raise The Bar, CarDekho, 2021-2022
- Extra Miles, CarDekho
Languages
- English, Fluent
- Hindi, Fluent
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Manager
Crack-ED (CarDekho Group)
10.2024 - Current
Territory Manager (U.P)
Cars24
01.2023 - 10.2024
Zonal Manager
Gaadi.com (CarDekho Group)
01.2019 - 01.2023
General Manager
Siddharth Honda (Honda Motorcycle Scooter India Ltd.)
01.2016 - 01.2019
Sales Executive
Puneet Automobiles (TATA Motors Pvt. Ltd.)
01.2014 - 01.2016
Bachelor of Business Administration -
SGV UNIVERSITY
HIGH SCHOOL - 60%, INTERMEDIATE- 53%
NIRMALA CONVENT SCHOOL
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