Summary
Overview
Work History
Education
Skills
Languages
Custom
Personal Information
Timeline
CustomerServiceRepresentative
SARVESH KUMAR

SARVESH KUMAR

Saran

Summary

Results-oriented Technical Specialist experienced in utility coordination, invoice accuracy, and compliance monitoring. Achieved operational efficiency through structured processes, effective troubleshooting, and comprehensive training initiatives. Focused on enhancing customer interaction and data quality while driving team collaboration to meet project deadlines.

Overview

8
8
years of professional experience

Work History

Senior Engineer

Vijaya WB Smart Meter Pvt. Ltd(GVPR Engineers LTD)
01.2026 - Current
  • Timely Invoice Submission
  • Billing Accuracy.
  • RFP & Contract Compliance
  • Reconciliation & Adjustments
  • Utility Coordination & Closure
  • SLA Compliance Monitoring
  • Non-Ops & Exception Management
  • Implement checklists before invoice submission.
  • Ensure data locking post validation to avoid post-billing changes.

Planning Engineer

Anvil Energy Pvt. Ltd.
03.2023 - 12.2026
  • Monitored SMART metering communication and RDSS service level agreements to ensure compliance and service quality.
  • Troubleshot non-communication issues in system components to restore functionality and reliability.
  • HES, MDM data Monitoring.
  • Check Meter Reading Report Analysis
  • Check Meter Installation Monitoring.
  • Validated CI and MI data for accuracy and compliance, supporting effective decision-making.
  • CI & MI Data quality analysis.
  • Receiving & Solving Field and Customer complaints of WFM, HES & MDM.
  • Utility Certification, Invoicing & Customer interaction.
  • Smart Meters, Complete Data Flow (WFM, DCU, HES, MDM,)
  • WFM Mobile App & Web design.
  • Monitored DTR saturation levels to ensure operational efficiency.
  • Monitored quality of materials to meet project specifications.
  • Reconciled materials between store inventory and subcontractors.
  • ROW Report and Analysis.
  • Meter Ageing Report.
  • Provide Training of CI & MI To Installers

Senior Site Supervisor

Anvil Cables Pvt. Ltd.
04.2019 - 02.2022
  • Gained 4 years of experience in rural electrification projects, contributing to improved access to energy.
  • Managed client relationships, ensuring satisfaction and promptly addressing needs to foster long-term partnerships.
  • Coordinated team efforts to improve productivity and collaboration, aligning goals and enhancing overall project outcomes.
  • Facilitated connections among team members to improve collaboration.
  • Demonstrated strong communication and writing skills in various settings.
  • Preparation of Fortnight Report.
  • Hands on experience of MS Excel and MS Word.
  • Ability to complete the work within given deadlines.

Site Engineer

Medhaj Techno Concept Pvt. Ltd.
08.2018 - 04.2019
  • Inspected construction work to ensure compliance with specifications.
  • Monitored site activities to verify compliance with technical specifications.
  • Ensured quality of materials received at TKC store to maintain project standards.
  • Checked the material used at the site and claimed by TKC.
  • Checked MRHOV document to ensure all information was correct.
  • Responsible to approve the survey done by TKC.
  • Signed joint measurement certificate to confirm agreement on measurements.
  • Validated TKC bill for accuracy before submission to client for approval.
  • Prepare SOR report.

Education

B.Tech -

IES College Of Technology Bhopal

Intermediate -

Rajput Inter College Chhapra

Matriculation -

Kendriya Vidyalaya Mashrak

Skills

  • Data analysis
  • MS Excel
  • VLOOKUP
  • HLOOKUP
  • Pivot Tables
  • SUMIFS
  • COUNTIFS
  • Conditional Formatting
  • Report preparation
  • Dashboard creation
  • MS Word
  • MS PowerPoint

Languages

English
Hindi

Custom

I hereby declare that all the information mentioned above is true and correct to the best of my knowledge., 2026-06-11, Kolkata

Personal Information

Father's Name: Lalan Tiwari

Timeline

Senior Engineer

Vijaya WB Smart Meter Pvt. Ltd(GVPR Engineers LTD)
01.2026 - Current

Planning Engineer

Anvil Energy Pvt. Ltd.
03.2023 - 12.2026

Senior Site Supervisor

Anvil Cables Pvt. Ltd.
04.2019 - 02.2022

Site Engineer

Medhaj Techno Concept Pvt. Ltd.
08.2018 - 04.2019

B.Tech -

IES College Of Technology Bhopal

Intermediate -

Rajput Inter College Chhapra

Matriculation -

Kendriya Vidyalaya Mashrak
SARVESH KUMAR