Summary
Skills
Generic

Your Name

Delhi

Summary

Detail-focused Loyalty Partnership in Air India with overall 5.6 years of experience, having 5 years of rich experience in partnership management, business development, or related roles, in the aviation sector.

Skills

  • Partnership Management
  • Business Development
  • Market Research
  • Statistical Analysis
  • MIS
  • ServiceNow (Administrator)
  • Research Summaries
  • Presentations
  • Statistical Reports
  • Graphic Illustrations
  • Forecasting Marketing Trends
  • Data Analysis
  • Hypothesis Testing
  • ITSM Modules (Incident Management, Problem Management Change Management)
  • ALM (Amadeus Loyalty Management) System Configuration and Migration
  • Member Profile Analysis
  • Promotional Planning
  • SOP Logic
  • KYC Processes
  • SBIC Data Handling and Analysis
  • Query Resolution
  • Revenue Analysis
  • Comprehensive Analysis for Decision Making
  • API/Batch File Integration/Partner Portal Integration for Real-Time Point Earning Mechanism with Partners
  • End-to-End Testing for Partners Operations and SOPs/BRDs Creation
  • Customer Service Support for Loyalty Program Queries
  • Best Practices Implementation for Partner Operations
  • Partnership Effectiveness Assessment and Improvement Strategies Implementation
  • Net Accrual Increase through Efficient Operations
  • Partnership Data Analysis for Decision Making
  • Relationship Building with Co-brand Partners
  • Regular Reporting and Presentation on Collaboration Success

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