Keshav Gaur
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Associate - Key Accounts, Enterprise and Partnership
Augnito
01.2022 - Current
- Manage end-to-end customer relationships
- Surpassing monthly, quarterly, and yearly sales quotas by developing sales strategy in the allocated territory with a target prospect list, and a regional sales plan
- Generate leads from outbound prospecting
- Manage sales cycles and key accounts, involving multiple CXO decision-makers and stakeholders
- Build custom presentations/demonstrations of our product for prospective clients
- Run effective Proof of Concept campaigns to persuasively demonstrate Product's value
- Proactively monitored agents' engagement and their activity on the Hubspot and Zoho CRM platform, and identified the quality of the content which helped the business to predict the user retention rate.
- Generating reports & creating dashboards in Tableau
- Smooth on-boarding of clients. Making sure they are well versed with the product.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
- Trained and supported new team members, maintaining culture of collaboration.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Mentored junior associates, fostering professional growth and helping them reach their full potential.
- Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
- Proactively identified potential risks, developing mitigation plans to minimize impact on project timelines or outcomes.
- Championed best practices in quality assurance, consistently delivering error-free work products that exceeded client expectations.
- Played a key role in driving business growth by identifying potential areas of expansion and presenting strategic recommendations to senior leadership.
- Leveraged industry expertise to provide valuable insights during internal discussions, contributing to the development of innovative solutions for clients.
- Conducted in-depth research to inform decision-making processes and support strategic planning initiatives.
Associate (International Sales)
CueMath
06.2021 - 01.2022
- Process clean, and review data from multiple sources on Tableau
- Extract data from Oracle database tables into flat data files and Excel sheets using table export for easy data migration
- Interpret data, analyze results using SQL and MS Excel, and design reports, dashboards, and visualizations on Tableau
- Manipulating both structured data sets using languages SOL and Excel
- Worked closely with the US & Canada teams for understanding the behavioral pattern in regard to demo and post-sales services
- Was a part of the core native team handling Clients of several regions.
Education
Bachelors In Hotel Management And Catering Technology - Hotel Management
IHM Kolkata
Kolkata 06.2021
Skills
- SQL
- Conflict Resolution
- MS Excel & MS Office
- Tableau
- Collaboration
- Market research
- Leadership and Management
- Training and mentoring
- Performance monitoring
- Solution selling
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of Product in the development of Ambient.
Awards
- National and State gold medal in Basketball.
- Medals in District Basketball, Swimming, and Athletics.
- Positions in different Inter & Intra College Fests.
- Digital Marketing by Google
- Udemy Excel Beginner and Advance.
- Data science with Python- Simlilearn
- Python for Data Science
Certification
● Digital Marketing by Google
● Udemy Excel Beginner and Advance.
● Data science with Python- Simlilearn
● Python for Data Science
Timeline
Senior Associate - Key Accounts, Enterprise and Partnership
Augnito
01.2022 - Current
Associate (International Sales)
CueMath
06.2021 - 01.2022
Bachelors In Hotel Management And Catering Technology - Hotel Management
IHM Kolkata